At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in-house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!
Job Summary: Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market? Are you passionate about leading teams? If so, you might be Veo's next Operations Manager!
As Veo's Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program. You'll play a vital role in the program's success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships. Above all, it will be your responsibility to increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high-performing team, and provide users with exceptional customer service.
The ideal candidate for this role is someone who is self-directed with a history of thriving and driving success in fast-paced environments. This is a fully onsite role which will work out of our warehouse in Santa Monica, CA. Interested candidates must be able to reliably commute to Santa Monica. Responsibilities: Oversee daily warehouse and field operationsPerform physical tasks including moving scooters, driving vans, and maintaining scootersSet and manage daily routes for hourly associates for fleet deployment and repositioningIdentify gaps in hitting operations metrics and develop solutions to fix themDrive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requestsRecruit and train local teamEnsure operations are in compliance with city agreements and company SOPsManage inventory and ensure parts are orderedQualifications & Skills: At least 1-2 years managing operations in fleets, warehousing, distribution, delivery, or similar fields.Comfortable lifting 60 lbs routinelyOwnership mindset with a bias for actionA willingness and ability to work a variety of days and shiftsExceptional communicationPassion for the overall goals of dockless bike & scooter sharing and sustainable transportationCommitment to making your community a better place to live and rideThe base salary range for this full-time position is $70,000 - $80,000 + Quarterly Performance Bonus + Annual Performance Bonus + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including salary, bonus potential, ranges from $80,500 to $100,000 per year. While this is our expected range, bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.
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