We're seeking a collaborative and dynamic Operations Manager to join our team and oversee the day-to-day management of our portable X-ray and ultrasound technologists across New York State. This role is pivotal in ensuring our technologists can work smoothly, efficiently, and productively while serving as the essential link between technical staff and the broader organization.
Primary Responsibilities:
1. Technologist Management: Lead and support the daily operations of X-ray and ultrasound technologists, focusing on optimizing workflows, ensuring productivity, and fostering a positive work environment.
2. Collaboration with Key Departments: Act as the primary point of contact and coordinator between the New York Technologists and other key areas of the company, such as:
· Dispatch: Ensuring smooth coordination between service requests & technical responses.
· Client Relations: Maintaining the satisfaction levels of our customers.
· QA & Compliance: Meeting regulatory standards through quality controls and audits.
3. Scheduling and Resource Allocation: Oversee team schedules to ensure adequate coverage and effective planning, especially during peak times, while addressing the needs of the technologists.
4. Team Development: Partner with recruitment and HR to onboard, retain, and develop top talent. Champion the growth and professional development of the technologist team.
5. Operational Alignment: Serve as a bridge between technologists and other departments, including sales and customer service, ensuring that operational needs, challenges, and feedback are communicated effectively to drive improvements.
6. Efficiency and Problem-Solving: Continuously identify and address operational challenges to improve efficiency and service delivery while maintaining compliance with standards and policies.
7. Strategic Contributions: Collaborate on the development of operational strategies and long-term planning, ensuring alignment with company goals and resource needs.
What We're Looking For:
· Proven leadership experience in managing technical staff, particularly in healthcare.
· Exceptional communication and collaboration skills, with the ability to work effectively across multiple teams and departments.
· A proactive approach to problem-solving, prioritizing team productivity and efficiency.
· Familiarity with healthcare regulations, compliance standards, and service delivery best practices.
Join us in shaping the future of portable X-ray services. Apply today to lead a team of dedicated professionals delivering exceptional care across New York State.