Revero is a personalized digital clinic for treating chronic health conditions such as autoimmune disease. Revero integrates machine learning, personalized nutrition, and virtual care to address the root causes of disease. We have helped thousands of people restore their health and live disease-free, and raised over $6 million from top-tier investors such as A16Z Scout and Goodwater Capital. We are looking for an Operations Manager to oversee daily activities across our clinical and internal functions. Ops Manager responsibilities include designing policies, overseeing clinical process, provider onboarding, customer service and implementing technology solutions. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you're also committed to productivity and compliance, we'd like to meet you. Ultimately, you'll ensure our operations run smoothly and that people are productive.
\n ResponsibilitiesFormulate business strategy with others in the executive teamDesign policies that align with overall strategyImplement efficient processes and standardsCoordinate customer service operations and find ways to ensure customer retentionEnsure compliance with local and international laws (e.g. data protection)Oversee the implementation of technology solutions throughout the organizationManage contracts and relations with customers, vendors, partners and other stakeholdersEvaluate risk and lead quality assurance effortsOversee expenses and budgeting to help the organization optimize costs and benefitsMentor and motivate teams to achieve productivity and engagementReport on operational performance and suggest improvements RequirementsProven experience as Operations Manager, Head of Operations, Operations Director or similar leadership roleDigital health experience at an early stage start-up, ideally at a care delivery companyFamiliarity with business functions including HR, finance, supply chain and ITKnowledge of data analytics and reportingGood with numbers and financial planningOutstanding communication and negotiation skillsExcellent organizational and leadership abilityAnalytical mindProblem-solving aptitudeBSc/BA in Business, Computer Science or other relevant field Our ValuesOpenness & transparency: We communicate openly about what is going right or wrongPatients-first: We care about resultsExcellence: We like to work with people who are excellent in their fieldNo ego: We iterate, try many things, and make mistakes, with no attachment to our biases BenefitsUnlimited PTO with 10 company-wide holidaysA remote-first culture with flexible working hoursMedical, Dental, and Vision
\nFor this role the compensation for candidates is $80,000 - $130,000 with 0.25% equity