Operations & Mgmt Consultant I - Ses - ********

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities: This individual will be responsible for all supervisory duties including, but not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning and directing their work, approving leave, and taking disciplinary action as appropriate.

Incumbent is supervisor of the Front Desk Registration of the Auburndale unit of the Polk County Health Department. Incumbent directly supervises Senior Clerks. This position is designated as an SES Supervisory position. Supervisory employees are employees who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employee's work, and who have the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

Supervisory Duties: Prioritize, assign and arrange the workloads of the clerical staff Work along with and motivate staff to complete all assigned tasks Monitor work for completion, accuracy and compliance with overall Department of Health Policies Prepare reports on program activities Evaluate employees through established evaluation criteria and meet with employees regularly to ensure the established criteria is met Communicate on a regular basis with employees both individually and in staff meetings Encourage positive attitudes and good relationships among staff members Facilitate quality improvement in achieving customer satisfaction Prepare and oversee training guidelines/calendar for new staff to ensure productive transition Maintain HMS scheduling templates and adjust according to provider calendar Clerical Management Duties: Maintain confidentiality of the information in accordance with State and Federal statutes, rules, regulations and Department of Health Information Security Policies, Protocols and Procedures Keep all staff abreast of any policy and form changes Ensure all Check-Ins are entered for billing according to policy Function as back up for all clerical support (billing, registration and check-in) Monitor billing module activities to ensure reimbursement for services Monitor authorizations for services and referrals to outside resources Perform billing duties and cash handling responsibilities as necessary in accordance with policy Monitor billing module activities to ensure timely processing of Superbill Responsible for maintaining various monthly reports (family planning, EHR record audits, health vault audits, prenatal coding) Daily clinic rounds to ensure efficient/effective clerical services Communicate with nursing supervisors to ensure productive clinic flow Serve as fire marshal and safety coordinator Alarm, Badge, Building and Key custodian Generate, submit and monitor NetFacilities work orders Daily inspection of housekeeping and maintenance of interior/exterior of entire facility Monthly, Quarterly and Yearly inspections as required in accordance to policy and procedures Purchasing/Contract Management: State purchasing card (P-card) holder to pay for supplies and services Process encumbered purchase invoices in accordance with policy Create yearly blanket orders in MFMP Create, monitor and maintain purchase requisitions for office and medical supplies Ensure supplies are ordered and/or replenished before depletion to prevent work stoppage Monitor office and medical supply inventory via spreadsheet Assist with the distribution of office and medical supplies to appropriate divisions Complete SAMAS Complete monthly P-card reconciliation report Process monthly utility bills Work closely with the finance department on budget management and coding Work closely with the finance office to ensure budgetary guidelines and projections are generated and monitored to maintain financial stability Monitor expenditures to remain within the approved budget Monitor PEPW and Family Planning Waiver applications for accuracy and completeness Maintain current job description and performance standards of all staff Review, monitor, maintain and approve employees' time and attendance Assist Nursing Supervisor with daily clinical operations Monitor compliance of the mandatory requirements of the Florida Administrative Code, Florida Computer Crimes Act and the Memorandum of Understanding Perform related work as required by supervisor. Required Knowledge, Skills, and Abilities: Ability to supervise people. Knowledge of agency policies and procedures Knowledge of general office procedures and practices. Knowledge of correct grammar usage. Knowledge of basic arithmetic. Ability to prepare reports and correspondence. Ability to plan, organize and coordinate work activities. Ability to develop and implement office procedures. Ability to review data for accuracy and completeness. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Qualifications: Valid Florida Driver's License High School Diploma Other job-related requirements: Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties.

Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values: Innovation: We search for creative solutions and manage resources wisely. Collaboration: We use teamwork to achieve common goals & solve problems. Accountability: We perform with integrity & respect. Responsiveness: We achieve our mission by serving our customers & engaging our partners. Excellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Auburndale, FL

The Benefits of Working for the State of Florida: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions. Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (******** ).

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.

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