Are you a detail-oriented problem solver with a passion for delivering top-notch support and solutions? Do you have 2+ years of experience with HubSpot and thrive in fast-paced environments? If so, we want YOU to join our dynamic team as an Operations Specialist!
As part of our Franchising Sales Organization, you'll be at the heart of ensuring seamless operations and world-class support for our growing network of brands. You'll manage requests, troubleshoot issues, and collaborate across departments to ensure nothing slips through the cracks!
What You'll ** HubSpot * Manage and optimize our CRM for smooth onboarding and day-to-day operations.Ticketing * Handle requests through our ticketing system, resolving issues efficiently and providing excellent customer service.Customer-Facing * Collaborate with franchisees, clients, and internal teams to deliver timely support and solutions.Operational * Keep our systems running like clockwork by identifying process improvements and supporting operational initiatives.What We're Looking * 2+ years of experience with HubSpot (CRM & Ticketing System experience preferred)Strong communication skills with a passion for customer serviceAbility to multi-task and thrive in a fast-paced, team-driven environmentA proactive attitude with an eye for process improvements and efficiencyWhat's In It for * *** Competitive salary & benefits packageGrowth opportunities in a fast-growing industryWork in a supportive and dynamic team cultureMake a direct impact on the success of our brands!If you're ready to take your operations and customer support skills to the next level and be part of a team shaping the future of franchising, we'd love to hear from you! Apply now!
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