Summary
We are looking for an Order Management Specialist to join our transactional operations and customer support team. If you enjoy communicating with customers, managing orders, and providing excellent service, this could be the perfect opportunity.
In this position, you will be the main contact for customers regarding their orders.
Key initiatives are:
Customer Management
Order Entry and Order Management
Shipping and Logistics
Responsibilities include:
Communicating with customers via phone and email about orders.
Entering orders into our accounting and order management systems (SAGE, Salesforce.)
Coordinating with our operations teams on pricing, production scheduling, and shipping.
Proactively updating customers on order status and changes.
Ensuring a flawless ordering and fulfillment experience.
What you'll bring:
Bachelor's degree in business, procurement, supply chain, or related fields from an accredited college or university.
Experience in business-to-business customer account support and order management of consumer products is highly preferred.
Strong communication and organizational skills.
A Passion for providing exceptional customer service.
Experience in beauty, skincare, or cosmetic industries encouraged.
What We Offer
We provide competitive compensation and a great working environment. You'll collaborate with sales, account management, and operations staff in a fast-paced yet supportive headquarters office. We also offer hybrid remote/in-office options at our Dallas location.
Job Type: Contract-Temp
Duration: 3 months
Pay Rate: $29.00 - $33.00/hour
Location: Dallas, TX 75235
If you want to leverage your skills to deliver world-class service, we welcome you to apply!
nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.
nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at ****** .