A solution-based, leading parenting 411 company is seeking an Order Processing Specialist to join their team in a temp-to-perm capacity!
They are are seeking a highly motivated and detail-oriented candidate to support Operations and Sales to help drive results by bringing order management expertise and an analytical mindset.
**Excel Experience is a MUST (V-Lookups, Pivot Tables, etc)
Responsibilities
Ensuring all necessary documentation is completed accurately and timelyReview incoming orders for accuracy, contract compliance, and business guidelinesEnter order and financial data in systems to ensure timely processing and shipping, delivering a high level of quality that minimizes the risk of delayCoordinate with warehouse operations to ensure orders are on timeResolve order processing and invoicing issues, escalating when necessaryMaintain a high degree of quality control and validation of completed workWork with Finance to resubmit invoices that are past dueAddress customer concerns regarding shipping delays or damaged goodsUpdate customer records with order details such as shipping details and tracking numbersUpdate Finance with status of payments from Customer PortalsMaintain customer data such as ship-to addresses and essential contact listsEnsure operating and quality standards are met based on service objectivesOther projects as assigned Qualifications
0-3 years of experience with EDI order processing, invoicing, data entry, and customer serviceStrong computer skills and fast, accurate data entry capabilities; proficient in Microsoft Excel - Will need to pass a screening for this roleTechnical experience with ERP systems - NetSuite, SAP, FreshService etc.
are a plusExperience with management of shipping vendors - FedEx, UPS, Freight Carriers are a plusExcellent communication in both written and verbal formsAbility to work in a fast-paced, performance-based environment and be a self-starterAbility to prioritize, organize, and manage multiple tasks with great attention to detail and qualityEnergetic, positive team player who is excited and comfortable in an entrepreneurial environment Education:
Bachelor's degree in Finance, Business, or related field Please submit your resume in Word format for immediate consideration.
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