Outbound Call Agent - $18.00/Hour

Make a splash in your career with one of the leading manufacturers of water filtration products! We have partnered with a client who is looking for a dedicated Outbound Call Agent to embark on a 90-day mission to reconnect with customers! This project offers an opportunity to showcase your customer engagement skills at the forefront of water filtration innovation! Position : Outbound Call Agent / Customer Service Representative Job ID: 147572 Location : Haltom City, TX (76117) Pay : $18/hr Duration : 90-day project (with the potential to transition into other departments based on stellar performance!) Start Date: Oct 28th Schedule : Monday Friday, 9am 6pm Job Description: Will be playing a vital role in updating customer payment information and driving subscription enrollments for previous and returning customers. With up to 100 calls per day, you ll be playing a pivotal role by leaving voicemails and delivering exceptional customer service. Job Duties: Make outbound calls to existing customers to update payment information or enroll them in a subscription service, ensuring accurate and up-to-date customer data Conduct up to 100 calls per day, effectively managing call volumes and adhering to established productivity targets Leave voicemails when necessary, delivering clear and concise messages to encourage callback or action from customers Navigate computer screens and databases to access customer information, update records, and track outcomes Requirements: High School Diploma or GED Proven experience in outbound calling, customer service, or sales roles preferred Ability to multitask while calling customers and navigating computer systems 40+ WPM Task-Oriented Self-Starter Excellent Communication Phone Etiquette Persistent