Overnight Customer Service Representative

Job summary
Looking for an overnight position that uses your customer service skillsProvide world-class customer experience$500 Sign-on Bonus paid after 90 days of employment
Job seniority: entry level
Responsibilities
• Welcome customers and provide the best customer experience• Help customers with loans, check cashing, wire transfers, money orders, and bill payments• Work with team leads to meet and exceed monthly goals• Answer any and all customer questions• Use company best practices to provide consistent and amazing customer service• Work with money and reconcile a cash drawer accurately• Listen and build relationships with customers and teammates
Requirements
• High School Graduate or equivalent• Dedication to helping others• Experience in service-related field (cash handling experience preferred)• Understand the demands of working in a retail environment• Stay coachable• Must be available to work all shifts, days, evenings, nights, and weekends• Must be able to stand, stoop, bend, and reach overhead for up to 12 hours• Must be able to work with a quickly changing computer screen and be alert• Fast-paced retail service environment
Key Skills Needed
• Customer service• Cash handling• Problem-solving• Communication• Teamwork
Benefits
• $16-$24 per hour• $2.50 per hour additional pay for overnight CSRs• $500 Sign-on Bonus after 90 days of employment• Generous PTO• Paid time off to volunteer• Paid parental leave• 100% company-paid health insurance• 401k with 5% company match• Student Loan Repayment Plan