Job Title: Parking Attendant
Division/Department: Rail Events Production/Front of House
Reports To: Front of House & Business Manager
Type of position: Non-Exempt/Hourly
Employee Classification: Seasonal
Compensation: $19.50/hour
Job Summary: The Parking Attendant position works with the Front of House & Business Manager and Parking Supervisor to act as an overall customer service representative assisting with the execution of the parking duties associated with the event.
Attendant is responsible for setting the first impression of the event, so efficiency and friendliness are required.
Essential Duties and Responsibilities: Welcomes customers as they approach the parking area and assist with parking service needs Confirm parking reservations and direct customers to nearest open spot Provide customer service information or direct to ticketing area when needed Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passenger Assist in general care and safety of parking area, including keeping a clean and orderly space Report any safety violations to Parking Supervisor Other duties as assigned Education, Skill & Work Experience Requirements Parking and customer service experience preferred Strong leadership and communication skills Excellent customer service skills Alert and aware of surroundings Possess a well-spoken manner in personal communications Work Environment Majority of time spent in an outdoor setting Able to work in cold, snowy, or otherwise inclement winter weather Ability to work weekends and evenings Ability to lift 20-pound objects Varied schedule requiring evenings, weekends, and overtime Majority of time spent on feet What's in it for you? Join the cast and crew of a one-of-a-kind Broadway-stye performance on a moving train Amazing opportunity for folks starting out in their theater career Serve others and create a world of make believe and magic Great industry pay and a chance to build upon your theater network and make lifelong connections Enrich and positively impact the holiday experience for all - big and small Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates Catered meals for 5-show days Comp tickets for your friends and family Potential for end of season bonus
The Polar Express Train Ride is an immersive production on a moving train that brings rewarding experiences to our employees.
Being part of the Front of House team is an excellent opportunity to learn the business side of a production and be the first interaction our guests experience.
The high-energy logistics of moving folks through parking, the box office, waiting areas and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones.
The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.
With a total cast, crew and front of house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic.
With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs.
We strive to build a space where employees are safe and encouraged to grow throughout their time with the company.
Knowing we work long days throughout our season we do our best to support our local teams through the busy schedule that is our holiday season.
Salary Description
$19.50/hour