Do you enjoy the outdoors and being surround by nature? If so, then this job is a perfect fit for you! LCRA has an opportunity to become a Parks Customer Service Representative I, where you can be a part of a great organization and enjoy nature and the outdoors. As our Parks Customer Service Representative I, you will have the opportunity to join our team in LCRA's East District Parks. Here you'll have the opportunity to create amazing memories for guests and their families. This position will assist with customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate rentals. If this sounds like a great fit for you, we look forward to receiving your application!
You will be trusted to:
- Provide outstanding customer service and coordinate customer reservations.
- Answer the park phone for specific location and the LCRA park line for all parks.
- Facilitate facility and amenity rentals.
- Collect and count cash deposited at parks in honor boxes.
- Open and close a cash register and operate a point of sale system.
- Maintain appropriate inventory levels within the retail store.
- Operate with integrity and a focus on safety.
You qualify with:
- Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience.
- Driver's license
You are a great fit with:
- One or more years of experience in customer service with the general public.
- Excel proficiency.
You gain:
- Competitive salary & medical, dental, vision and legal insurance
- Paid time off, including time for vacation, sick and family care leave
- 401(k) match up to 8% that includes a student loan 401(k) contribution program option
- Life and disability insurance
- Wellness program including wellness incentive
- Extensive learning & development programs
And more - all to create a compelling and rewarding work environment.
Equal Opportunity Employer
LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or ******. Reasonable accommodations will be determined on a case-by-case basis.