F. Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers?"celebrate the feeling of home".?Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, a drive to make our products with enormous care and attention to detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.
About The Role: We are seeking a Showroom Sales Assistant to join our NYC Team. The showroom assistant will be responsible for maintaining an organized and tidy sample room, fulfilling all sample orders and requests, and helping to maintain the showroom visual standards. The assistant will report directly to the Managing Director and will work alongside the showroom sales team and operations/marketing specialist. The ideal candidate for this position is highly organized and efficient, has excellent customer service skills, enjoys working in a fast past environment and being part of a team.
Job Responsibilities: Handle client sample requests, both over the phone, in person, and on email.Maintain floor sampling as well sample room inventory by ordering samples and filing replenishments.Assist the sales team by gathering and shipping samples to clients.Help maintain the showroom floor by hanging new products and removing discontinued product as needed.Maintain showroom collateral (marketing materials, shopping bags, supplies, etc.)Provide support for general showroom requests and projects.Assist clients over the phone and on the showroom floor by providing guidance and product information, as needed.Deliver the best possible customer service while enhancing the Schumacher mission to offer the highest quality product and service standards in the luxury market.Consistently seek to expand your working knowledge of interior design and current Schumacher collections. This is Part-Time Position consisting of 20 Hours Per Week (Monday - Friday from 10AM to 2PM). Our Schumacher North America Sales Team Culture Statements: Adaptable I am an adaptable person— I'm open to, and excited by change.I consider myself flexible—I adjust and pivot my approach as needed to achieve positive outcomes.I'm not stuck in my own ways of doing things. I am open to feedback, learning, and course correcting.Entrepreneurial I love innovation, change, and a healthy dose of positive chaos.I make and encourage speedy decisions and take calculated risks. I prioritize and encourage progress over perfection.I am externally aware, looking for new ideas from everywhere, and am not limited by "we don't do that here."Collaborative I believe my team is the sum of its parts. Our team success is determined by how well everyone works together, shares ideas, and communicates with one another.I believe in taking customer interactions beyond transactional and strive to develop meaningful, collaborative relationships.I strongly believe in a one team, one dream mentality; no job is too small or outside of scope. When someone needs help, I show up. I treat my teammates and clients with respect and empathy.Motivated I am motivated to meet or exceed my goals.I'm a go-getter who is driven to succeed and to help my teammates succeed.I'm hungry to learn and grow in my role.I take the initiative to turn ideas into actionAccountable I take accountability for my decisions and actions.I follow through on my commitments and responsibilities without being prodded to do so.Inspirational & Celebratory I strive to create a positive team culture in which employees are encouraged to be their best.I celebrate wins and celebrate my teammates successes.I don't hesitate to share positive feedback.Resilient I am not deterred by challenges— I am motivated by them.I am a persistent person who strives to overcome obstacles.Job Requirements: 1-2 years of experience working in a retail or showroom environmentThe ability to multitask and be proactive in a fast-paced environment.Able to do some lifting (20-50lbs max) Knowledgeable and enthusiastic about the luxury interior design industryExceptional organizational and follow-through skillsHigh level of ownership, accountability and initiativeProficiency in MS Windows and Office suiteStrong verbal and written communication skillsA positive attitude F. Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
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