Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism.
Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.
Overview
Stock support Associates are a vital part of the team- helping to create operational efficiency in store, order, and ensure product is presented to the customer contributing to the overall profitability of their location.
He or she will be responsible to support the goals of the company and the individual store.
Candidate will be expected to deliver on the company's customer service expectations, operational and loss prevention procedures.
They will assist both on and off the sales floor.
Responsibilities Store Experience Protect the customer experience in all areasEnsure daily monitoring and execution of back of house functionsProvide a friendly and welcoming environmentMaintain a professional appearance consistent with established dress code and image guidelinesMaximize store productivity at all opportunities, including supporting the sales floor and visual merchandising executionCommunicate product and inventory related information as neededMaintain cleanliness of all areas of the storeAchieve goals and expectations People Support management team on stockroom standards and support roles on sales floorFlex to support different portions of the store as needed Work with other team members and maintain professionalism Operational Standards Ensure strict compliance and adhering to the application of policies and procedureAssists the Management Team with inventory preparations and participate in the actual InventoryEnsure operational integrity & asset protection compliance in day to day operations & practicesProcess incoming shipments according to productivity goals per company standardOrganize stockroom and maintain standardsComplete BOSS (ship from store) orders Visual Presentation/Store Maintenance Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, maintaining sales floor standards, and flipsBe knowledgeable of the store's merchandise, back of house and front of house layoutAssist in monitoring replenishment of sales floor during and outside of business hoursAudit markdown compliance in FOH and BOH Skills and Requirements Must have a minimum of 1-2 years of retail experienceExcellent interpersonal skills supporting a team environmentStrong English communication - verbal and written / Multilingual is a plusExcellent time management/project skillsStrong planning and organizational skills with a sense of priority for deadlines and attention to detailAbility to recognize and react to changing work demandsComfortable and confident in making effective autonomous (and group) decisions in a timely mannerGoal oriented: ability to stay focused on creating winning resultsDedicated to high levels of Customer Service and Sales ProductivityOn the job special projects that have developed depth of related experience an asset Physical Demands: Hours/days of work can be varied due to the demands of the business, weekend availability is required.
Must be able to work shift standing and walking and able to lift approx.
20 lbs.Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.