DARCARS is now hiring for a Parts Counter Associate!
Monday- Friday
8am-4:30pm
As the Parts Counter Associate you are tasked with selling parts to customers over the counter, through the shop, on the phone, and online.
In this role, you'll: Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product linePull purchased parts from stockIf the part is not in stock, determine availability and submit an emergence order if requested by the customer or techAnswer phone calls, providing price quotes and other informationAssist outside sales reps with their ordersSet up orders for daily shipment, delivery, or pick-upVerify will call and backorder files weekly and return to vendors or stock those items not requiredSolicit assigned accounts by phoneAssist Service Technicians in selecting parts needed for repairs in processNotify service desk and the customer that ordered parts have been receivedEnsure that before parts can be charged out, the technician presents a repair orderDisplay seasonal parts and accessories in an attractive mannerKeep all bins, aisles and storage areas clean, near and clearly labeledBe friendly, professional and efficient when working with customers and co-workersProvide the same high level of service to the other dealership departments, as is given to other customersIssue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified.
Exceptions must be approved by the Parts Manager or Office ManagerKeep front and rear counters clean and unclutteredAdvise Parts Manager when areas of the department are not in satisfactory conditionKeep current on new products and product updatesParticipate in available training programs Qualifications & Requirements: High School degree or equivalentBMW or Mercedes Experience Strong communication skills to explain parts information to customers and associatesKnowledgeable about automotive OEM partsExperience working in an automotive retail parts position 2-3yrsExperience with Reynolds & Reynolds preferredAbility to lift 50 - 70lbsMust be a minimal of eighteen years of ageMust have a valid driver licenseMust be able to pass pre-employment screen (background) Benefits Insurance: medical, vision, dentalShort-term and long-term disability plansPaid holidays & PTOLife InsuranceEmployee discounts on vehicle purchases, parts and service repairsOpportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
This advertisement is merely a preview of the role in solicitation.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
DARCARS Automotive Group is an Equal Opportunity Employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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