Patient Access Coordinator IClick Here to Apply OnlineJob DescriptionLocation: St. Elizabeth's Medical CenterPosted Date: 7/9/2024Job Type: Part TimeDepartment: 0101.72100 SEH Patient AccessSt.
Elizabeth's Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston's most respected physicians and advanced treatments offering specialized care, including: Advanced Center for Cardiac Surgery da Vinci Robotic surgery program; Mako Robotic-Arm Assisted Surgery Level III Neonatal Intensive Care Unit (NICU) Award-winning bariatric surgery program Dana-Farber Cancer Institute at St. Elizabeth's Medical Center State-of-the-art emergency care with short wait times.Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston.
Benefits: Grow with a health system that supports career advancement Competitive Pay & Salary Increases Employee Referral Program Locations close to home, that support work-life balance Affordable Medical, Dental and Vision Coverage 401k via Fidelity, for eligible employees, with company match Tuition Assistance / Reimbursement Family atmosphere and team approach that provides flexibility Opportunities to grow your career, and not change your employer And much more Job SummaryCustomer service liaison for the first impression of the medical center.
Greets patients, accurately obtains all demographical information, obtains all regulatory data(HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care Proxy), obtains appropriate signatures from patients along with providing patients with regulatory paperwork.
Assures eligibility of insurance date along with collection of co-pays.
Identifies the patient correctly through the EMPI search, and re-verifies with patient including re-verification when bracelet is put on patient.
Prints appropriate paperwork and escorts patient to location.
Answers telephones, works on quality checks of registrations.
Assists all hospital departments in facilitating the accurate registration of patients in order for areas to be able to do their job functions.
Handles day to day bed placement including scheduled, urgent and emergency admission functions of admitting, transferring, discharging, including all death procedures.
Works closely with scheduling and pre-certification areas within Patient Access.
QualificationsMinimum Education: high school diploma / college preferred.2-4 years in a health care setting with medical terminology and registration/check in experience is required.
Insurance knowledge preferred.
Minimum skills/abilities:Excellent customer service skillsExcellent communication skills Responsibilities/Essential Functions: Obtains accurate patient information and enters into the Meditech computer systemChooses correct medical record numberVerifies and updates all demographical information/date of birth-address-maiden name-social security numberVerifies and updates all insurance informationaccurate reason for visitaccurate physicians-primary care-attending-referringaccurate locations and statusaccurate servicesaccurate occurrence codesObtains all regulatory dataHealth Care Proxy/advance directivesHIPAA NoticesMedicare secondary payer questionsMedicare rights/secure horizon/blue cross 65/secure horizons race and ethnic backgroundObtains accurate insurance information according to policiesobtains accurate insurance name/address/telephone number and identification numberchecks eligibility for several insurances according to policiesverifies insurance in the computerObtains signatures according to policiesGeneral consent of treatmentHippa receipt of privacy noticeFinancial releasesChecks quality of own registrations dailyRuns revenue log daily- corrects and passes into assigned leadAssigns beds for patients according to service and diagnosisKeeps current census and accurate admission logPerforms transfers and activations in a timely mannerShows respect for confidentiality at all timesAnswers phones with name and department within 3 ringsKnows all down time proceduresIs knowledgeable on death processobtains report of deathfills out organ bank sheet and reports death to organ bank (except for ED)fills out death certificatefills out death logCross trains to several different areas of Patient Access registrationAssumes Patient Access front desk responsibilities as needed Follows all departmental policies and procedures About Steward Health CareOver a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness.
One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients.
Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.For more information, visit Steward Health Care is proud to be a minority, physician owned organization.
Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices.
We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.Application InstructionsPlease click on the link below to apply for this position.
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