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Patient Access Specialist I
Full-Time
HSS Westport OPC - Registration
HSS Westport OPC - Registration offers physician office visits, radiology, pre-surgical screening, and rehabilitation services. The Patient Access Specialist (PAS) I is a highly visible customer service position that is responsible for scheduling, pre-registration, and registration of patients in person and by phone using the Epic system.
The Patient Access Specialist (PAS) I is an entry level multifaceted position that works with interdisciplinary team members in the management of patient flow. The PAS I spends most of the day completing repetitive core PAS tasks for one functional area and meets standard productivity and quality expectations.
Responsibilities:
Provide exceptional customer service to all patients, visitors, and customers
Interview patients and accurately enter and update patient demographics, personal information, and medical history
Collect and scan legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans
Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage
Collect co-payments and out of pocket payments
Resolve patient checklists and workqueue encounters
Perform other related duties incidental to the work described herein
Qualifications
Required Qualifications/Skills:
High school diploma or equivalent (G.E.D.), may include specialized or vocational courses
0-1 years in a healthcare or related customer service field
Desired Qualifications/Skills:
Strong computer skills, with proficiency in office automated tools: e-mail, outlook, and data entry
Superior written and oral communication skills
Exceptional customer service skills
Ability to multi-task
Ability to work in a team environment
Knowledge of healthcare and health insurance
Familiarity with medical terminology
Displays positive attitudes towards assignments and others
Ability to add, subtract, multiply, divide and calculate percentages
Other Requirements
#LI-Onsite
Posted Date2 weeks ago(6/6/2024 11:12 AM)
Job ID********
LocationUS-CT-Westport
CategoryAdmitting/Patient Registration - All Openings
Emp StatusRegular Full-Time
Hours per Week35
ShiftDays
