Are you passionate about healthcare and revenue cycle management? Do you thrive in a fast-paced environment where accuracy and efficiency are key? If so, we have the perfect opportunity for you! Join our team as a Senior Patient Account Specialist and take your career to new heights!
Roles & Responsibilities:
As a Senior Patient Account Specialist, you'll play a vital role in ensuring the accurate and timely billing and collecting of physician services. Here's what you'll be doing: Billing and Collection: Perform billing, accounts receivable (A/R) follow-up, and credit balance resolution activities to ensure timely claim payment. Root Cause Analysis: Identify trends and root causes to enhance the effectiveness and efficiency of the physician revenue cycle. Customer Service: Provide exceptional customer service to market personnel, insurance carrier representatives, and patients, addressing inquiries and concerns with professionalism and empathy. Documentation: Document all follow-up efforts meticulously in our practice management system to maintain accurate records and ensure compliance with regulatory requirements. Patient Education: Assist patients with understanding their insurance plans, providing clear and helpful information to empower informed decision-making. Confidentiality: Adhere to HIPAA guidelines to safeguard Protected Health Information (PHI) and maintain strict confidentiality at all times. Communication: Utilize oral and written communication skills to convey ideas effectively and positively, aligning with our organization's mission and values. Adherence to Policies: Maintain adherence to organizational policies, procedures, and quality assurance standards, ensuring a safe and compliant work environment. Cultural Diversity: Embrace and support our organization's cultural diversity objectives, fostering an inclusive and respectful workplace for all.
Minimum Qualifications:
High School Diploma or Equivalent: College coursework is a plus and demonstrates your commitment to continuous learning. Technical Skills: Proficiency in operating telephone systems, computers, copiers, fax machines, and 10-key calculators by touch.
Why Join Us?
Impactful Work: Make a meaningful difference in the healthcare industry by optimizing revenue cycle processes and ensuring financial integrity. Professional Growth: Take advantage of opportunities for advancement and ongoing learning to enhance your skills and advance your career. Collaborative Environment: Join a supportive team of healthcare professionals who are dedicated to delivering high-quality patient care and service excellence. Commitment to Diversity: Be part of an organization that values and celebrates diversity, creating an inclusive workplace where everyone feels respected and valued.
Don't miss out on this exciting opportunity to join our team and contribute to our mission of providing exceptional healthcare services! Apply now and take the next step in your career journey with us.
