Patient Care Coordinator

Pediatric Dentistry of Malone is seeking a talented, driven Patient Care Coordinator to provide unsurpassed dental services to the children in their communities.

POSITION SUMMARY:

The Patient Care Coordinator performs duties that include but are not limited to: scheduling patient appointments, greeting patients, verifying insurances and maintaining patient records. The Patient Care Coordinator will report directly to the Office Manager.

* POSITION REQUIREMENTS :

High School Diploma or equivalent.

Minimum 1 year experience in the dental field.

Strong customer service skills with ability to multi-task.

Pediatric dental experience preferred.

Ability to complete documentation promptly and accurately.

Ability to use sound judgment; possess a calm disposition and the ability to work easily with others.

Dentrix experience strongly preferred

DUTIES AND RESPONSIBILITIES :

*Duties and responsibilities may vary by office; including but not limited to:

Greet patients politely and professionally immediately upon arrival.

Schedule patient appointments and enter information into Dentrix.

Update patient records to ensure accurate information: contact information, insurance, medical history, etc. as required.

Patient registration and collection of co-insurance.

Check voicemail messages daily.

Check DemandForce and/or Zocdoc for appointment confirmations, requests and reviews.

Verify insurance provider and coverage for all patients.

Discuss financial responsibility of patient.

Relay important information regarding appointments, financials and follow-up to patients.

Ask and record source of referral for all new patients.

Answer phones.

Maintain cleanliness of work space and waiting room area.

Inform clinical staff of patient appointments and reason for appointment.

Direct patients to treatment rooms as appropriate based on reason for appointment.

Follow up with continuation of care for existing patients.

Complete daily paperwork as required.

Benefits

Competitive Compensation

Comprehensive Benefits

401K

Paid vacations and holidays

Comprehensive training to advance your dental career advancement

We look forward to hearing from you!