Link Home Therapy is looking to hire a passionate Patient Coordinator to join our team.This role will be responsible for overseeing the day-to-day administrative tasks, scheduling, managing appointments and providing overall support at our therapy clinic at an independent living center. Location: Full-Time On-site in Dearborn, MI
\n Duties and Responsibilities:Administrative Support: Provide general administrative support to clinical staff and management, including answering phones, managing emails, and handling correspondence. Patient Support: Assist patients with check-in and check-out procedures. Manage and verify patient information and insurance details. Ensure that patients understand medical instructions and appointment details. Help patients navigate the healthcare system and access resources.Scheduling & Coordination: Answer incoming patient calls, emails, and inquiries. Schedule and confirm patient appointments, follow-up visits and reminders. Provide detailed information regarding procedures, services, and doctor's availability. Address patient concerns or direct them to the appropriate personnel.Maintenance: Serve as a liaison with building management and service providers to ensure the office is well-maintained.Communication: Act as a point of contact for internal and external communications, ensuring timely responses and follow-up.Marketing: Coordinate with local vendors and business to promote assisted living facility services. Build and maintain relationships with community to assist in growth of Link Home Therapy. Qualifications:High school diploma or equivalent experiencePrior experience in healthcare administration, medical office, or patient coordination preferred.Excellent communication and interpersonal skills.Strong organizational abilities and attention to detail.Proficient with MS Office Suite Ability to multitask and prioritize in a fast-paced environment.Compassionate and empathetic toward patient needs. Compensation: $20-$23/HR
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