Patient Relations Coordinator For Outpatient Physical Therapy Clinics

OrthoSport Hawaii is a busy outpatient physical therapy clinic with locations in Niu Valley, Downtown, and Kaka'ako. We are currently hiring for multiple positions. We are looking for personable and detail-oriented individuals with great people skills to join our team. This front office position has potential for advancement, and we will train the right person. We have a very fun and personable, yet hard working team and hope to find the right person to join us. This is not a medical assistant or CNA position. Responsibilities and Duties Daily duties include but are not limited to: -Greeting patients and checking them in. -Answering incoming phones and routing calls appropriately. -Be able to work independently with minimum supervision. -Scheduling patient appointments on our integrated EHR system (OptimisPT). -Checking benefits and submitting authorizations. -Creating and maintaining of electronic files. -Maintaining a neat and friendly waiting area. -Collecting and updating patient information in our computer system. -Collecting and logging payments. Qualifications and Skills Applicants with experience in customer service, insurance authorization, billing, or other relevant experience are encouraged to apply and will be considered at a wage commensurate with skills.