Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Sat Work whereeverymomentmatters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.
We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island.
We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between.
Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Summary
Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
This position reports to a Team Lead, Site Manager or Practice Manager.
Greets and registers arriving patients, completes registration forms and verifies insurance
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter
Mails information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics
Collects co-payments and office charges as needed and explains office payment billing policies to patients
Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.)
Ensures that office appointment schedule is coordinated with physician activities through the medical assistant
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients
Qualifications
High school diploma or equivalent
Associates' or Bachelor's degree in a clinical or business field preferred
2 years of relevant experience in a fast-paced medical office preferred
Travel to satellite locations required
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.
Every moment matters.
And this isyourmoment.