Patient Services Representative-Veterinary Teaching Hospital Available Title(s):
284E-YN_CS_NPS - Patient Services Representative Business Title:
Patient Services Representative-Veterinary Teaching Hospital Employee Type:
Classified Time Type:
Full time Position Term:
12 Month Position Details: Summary of Duties:
The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital. The duties of this position includes, but is not limited to: providing support services in patient care areas such as Small, Ag, and Large Animal reception, and switchboard. Required Qualifications: High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience.
One year of cash handling experience required.
Preferred Qualifications: Experience working in a medical setting.
Experience answering a multi-line phone system.
Experience working reception in a medical or veterinary setting.
Additional Information: Area/College:
College of Veterinary Medicine
Department Name:
Veterinary Teaching Hospital
City, State, Zip:
Pullman, WA 99164
Department Link: Monthly Salary:
$3,220.00 to $4,282.00 | Range 38 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 .
WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for classified staff visit: .
Find total compensation here:
Overtime Eligibility:
Overtime eligible
FTE: 100%
This is a Permanent position. Posting Close Date:
Applicants must submit their completed application by Monday, May 20, 2024 at 11:59 p.m.
Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions:
Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.
External candidates, please upload all documents in the 'Resume/CV' section of your application. Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application.
All documents must be attached before submitting the application. The application cannot be edited once submitted.
Documents may be submitted in one file or separate files.
Applicants are encouraged to upload as a PDF if possible.
Applicants will be requested to provide contact information for professional references within the online application.
Required Documents: Resume
Cover Letter
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: (v), Washington State TDD Relay Service: Voice Callers: ; TDD Callers: , (f), or .
To apply, visit Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.
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jeid-28ab417a1f96b94b818ab70900df4cf6 About Washington State University
Washington State University is a public research university committed to its land-grant heritage and tradition of service to society. Washington State College was established in 1890 as a land-grant institution. It has become a distinguished public research university, but its mission remains rooted in accessibility and public service.For more than 130 years, we have strived to unlock possibilities by empowering students, faculty, and others to create a world where all people can thrive.In that spirit, our community welcomes scholars from around the globe and prioritizes equitable opportunities for all.
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