People Operations Partner

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The People Operations Partner facilitates general People Operations responsibilities, assigned projects, and is a business partner for their assigned functional Teams. This role serves as the point of contact for Team Members, third-party contractors, and related vendor inquiries. This position ensures key People Operations programs such as onboarding, HRIS administration, benefits administration, reporting, and Team Member relations are executed in alignment with Kestra's core values and objectives all while maintaining confidentiality and abiding by all applicable federal and state employment laws. This position reports to the Senior Manager of People Operations and routinely collaborates with the other Team Members of People Operations, Finance, and other in the organization to help provide guidance on policies, procedures, and programs that are compliant and engaging.
ESSENTIAL DUTIES: Act as a strategic business partner and generalist for assigned functional Teams by providing Team Member relations support, coaching, and recommending tools & resources that assist the Team in meeting their individual and functional goals while maintaining or increasing workplace engagementFacilitate People Operations trainings in-person or virtuallySupport the People Operations Team across multiple functional disciplines. Prioritize effectively to meet multiple competing deadlinesCoordinate New Team Member Onboarding process including pre-employment communications, ensure completion of background and drug screening, receipt of compliance related documents, close out of onboarding checklists, and payroll-related information.Act as first-point-of-contact for on-site and remote Team Members of all levels and external contacts to answer and resolve general inquiries in a timely and professional mannerCollaborate and partner with Finance Team to ensure accurate and timely benefit-related deductions and special projectsProvide benefit administration by regular maintenance of benefit portal, reviewing weekly electronic data feeds and escalating issues, and responding to frequently asked Team Member questionsEnter and maintain HR data within HRIS and payroll systemsBe an engaged contributor and partner in key People Operations programs such as onboarding, annual benefits enrollment, performance management cycles, internship program, training facilitation, and other cyclical and special programsFacilitate various group size onboarding and trainings in person and virtually to all levels of Team MembersGather and report routine and ad-hoc data in a compliant and confidential manner to appropriate People Operations Team Members, Managers, and ExecutivesApply Human Resources concepts, policies and procedures in a manner that adheres to confidentiality, federal and state laws, and aligns with Kestra's core values and missionMaintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent and performance management, and employment lawCOMPETENCIES: Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.Integrity: Commitment, accountability, and dedication to the highest ethical standards.Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.Action/Results: High energy, decisive planning, timely execution.Innovation: Generation of new ideas from original thinking.Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.QUALIFICATIONS: Education/Experience Required: Bachelor's degree or equivalent years of experienceMinimum 4 years combined experience in a multi-state employer environment in at least three of the following human resource disciplines:RecruitmentBenefit administrationCompensationEmployee RelationsPerformance ManagementHRIS AdministrationAbility to demonstrate exceptional customer service methods with internal and external contactsAbility to apply HR concepts and adhere to legal compliance requirementsExperience with conflict resolution skillsAbility to act with integrity, professionalism, and confidentialityDemonstrated ability to meet short-term and long-term goalsAbility to present to Team Members in person and virtuallyProficient in Microsoft Office productsExcellent verbal and written communication skillsPREFERRED: PHR or SHRM-CP, either achieved or exam date scheduledPrevious healthcare and of sales industry-related experienceExperience within a highly regulated environmentExperience within a start-up or rapid growth environmentWORK ENVIRONMENT: Indoor open office environmentMinimal noise volume typical to an office environmentExtended/overtime hours when neededKestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employmentPHYSICAL DEMANDS: Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usageFrequent stationary position, often standing or sitting for prolonged periods of timeFrequent computer useFrequent phone and other business machine useOccasional lifting required, up to 10 poundsTRAVEL: Occasional travel may be required, less than 10 %OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.
Pay equity is an important part of Kestra's Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Salary: $80,000-$110,000.
Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.
We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.
Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

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