Description The Personal Training Director ensures that the club delivers a fitness experience to all members. Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness. Hires, trains, and develops a strong team of Personal Trainers. Responsible for the successful attainment of department targets, including revenue and member retention. Is the point of reference for fitness expertise within the club.
Requirements STAFFING AND DEVELOPMENT [40% OF TIME]
Maintain a fully engaged and high performing fitness team that aligns with company values and goals. To achieve this objective, the Personal Training Director will:
Hire, develop, and manage performance of qualified Personal TrainersTrain & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retentionConduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warrantedManage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General ManagerMediates club employee relations matters for all club fitness employeesDiscipline staff under the guidance of your direct supervisorFITNESS MANAGEMENT [40% OF TIME]
Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training, and programs within Crunch standards. The Personal Training Director is responsible for the successful attainment of fitness and supplement revenue goals. To achieve these objectives the Personal Training Director will:
Ensure that all Personal Trainers are delivering high-quality programs to their clientsDevelop weekly work schedules for fitness staff. Ensure that staff properly records their Time & LaborEnsure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelinesProvide member service and support related to fitness servicing issuesAssist members and encourage their involvement in fitness servicesResponsible for achieving monthly, quarterly, and yearly revenue objectives set forth by the Company with regards to Fitness services and SupplementsHire, Train, and develop new Personal TrainersRegularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionallySALES AND SERVICE [20% OF TIME: CLUB SPECIFIC] Knowledge of Crunch Certified Fitness Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, Where applicable). Knowledge of Fitness technique and program designMust be able to adjust and operate all club equipmentExperience in coaching/motivating groupsStrong Leadership, interpersonal & communication skillsAble to generate, maintain & demonstrate a friendly, enthusiastic & positive attitudePossesses a strong member service focusResponds professionally to requests and inquiries from guests, members, and staff
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