Pharmacy Workflow Data Analytics - ManagerApply remote type Hybrid locations RI - Woonsocket Irving-750 West John Carpenter Scottsdale- 9501 East Shea Blvd Northbrook- 2215 Sanders Road New York-161 Ave of the Americas time type Full time posted on Posted Yesterday time left to apply End Date: December 10, 2024 (18 days left to apply) job requisition id R0390558
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.
CVS Health is on a mission to transform healthcare. The Pharmacy Workflow analytics team is a dynamic team within Retail Store Operations aimed to support the business by working cross-functionally to analyze the outputs of our current workflow reporting tools, create insights and reporting to highlight opportunity/risk, and create awareness with senior leaders to influence action and improve outcomes.
The Workflow Analytics and Strategy team supports the 9000+ CVS Retail Pharmacy locations and its ~100K Pharmacists, Technicians, Field leaders. This position requires you to work on complex analytics that will inform critical decisions affecting the retail pharmacy business and work with cross-functional teams across the enterprise to share findings, KPI's, business results, etc.—and translate them into actionable areas of opportunity.
Responsibilities: Workflow Analytics and Opportunity Identification (40%) Develop new, maintain, & fine tune predictive algorithms/evaluate predictive ability to address complex business use cases and leverage python solution development for query & automation.Evaluate all existing data inputs and qualitative information to design thoughtful and comprehensive queries aimed at understanding current performance and driving continuous improvement.Commit to learning agenda aimed at developing a deep understanding of the business by spending dedicated time in stores and proactively meeting with business partners.Data Translation and Business Case Development (20%) Understand Business question / use case and translate it to data needs. Extract relevant data to support the analysis.Distill complex analytics into actionable insights that can be consumed and understood by multiple audiences.Build thoughtful business cases/recommendations which help influence stakeholders and leaders to action.Creation/Maintenance of Data Visualization Tools (20%) Building and maintenance of dashboards that are used by Retail Pharmacy field leaders and internal stakeholders.Identify new views based on stakeholder feedback while refining existing views that align to current business/workflow priorities.Assess various data visualization tools/platforms to ensure on-demand intelligence tools are accessible, intuitive, and relevant.Support/Lead Ad-Hoc Analytics Requests (20%) Engage cross functional teams to help support new business cases, drive results, solve issues, and align on analytical findings.Accept new data inquiries and ask the right questions en route to understanding what is needed.Required Qualifications: Basic understanding of retail business operations, including Pharmacy.Experience in synthesizing data analytics to create meaningful business insights.5+ years experience building strategies.5+ years of full-time work experience in a retail and/or corporate environment.5+ years experience influencing without authority.Demonstrated growth mindset and willingness to learn and accept feedback.Proven track record of high performance.3+ years experience using SQL or similar methods to access, extract, manipulate and summarize data in Teradata, Snowflake.2+ years extensive hands-on experience using Python Data Frames, Pandas, Numpy, Scikit.3+ years of experience in data analysis constructing analytical solutions to business problems.2+ experience communicating complex technical subjects to non-technical audiences.1+ experience building Power BI or Tableau dashboards.Expertise leveraging MS Office Suite, including advanced Excel and PowerPoint capabilities.Regular and reliable attendance during normal working hours.Preferred Qualifications: 5+ years experience using SQL or similar methods to access, extract, manipulate and summarize data in Teradata, Snowflake.4+ years extensive hands-on experience using Python Data Frames, Pandas, Numpy, Scikit.4+ years of experience in data analysis constructing analytical solutions to business problems.4+ experience communicating complex technical subjects to non-technical audiences.3+ experience building Power BI or Tableau dashboards.Experience directly leading others and building a high-performing team a plus.Masters degree.Education: Bachelor's or equivalent experience.
Pay Range: The typical pay range for this role is: $60,300.00 - $159,120.00.
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
For more detailed information on available benefits, please visit Benefits | CVS Health.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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