Inspire health. Serve with compassion. Be the difference. Job Summary
Collects specimens from patients and assumes responsibility for the safety and comfort of patients, following established standards and practices. Accessions samples into computer system for accurate testing and billing and obtains signed documents as needed. Reviews outstanding workload reports. Performs Point of Care testing and sample processing if assigned. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Verifies identification of patient and specimen. Properly labels specimens with required information. Uses correct alternate patient identification procedures if hospital armband is not available (outpatient, use of Typenex bracelets, etc.).
Inputs and assesses information via the hospital and laboratory computer systems accurately and timely. Reviews collection lists, unreceived lists, tracking logs, and telephone log for completion of work. Takes appropriate action as needed. Instructs patients on preparation or collection for tests ordered and distributes collection containers when necessary. Organizes and prioritizes tasks and uses time efficiently.
Follows safety procedures and responds correctly and immediately to safety violations and safety drills. Reports and documents immediately personal exposure to hazardous or infectious situations. Uses available PPE and safety equipment when needed; disinfects equipment as required. Assures patient safety is maintained throughout collection/procedure and knows notification process if patient has adverse reaction. Obeys all patient precautions at bedside or noted on order.
Processes specimens for testing including identifying, sorting, aliquoting, centrifuging, and labeling specimens appropriately. Assures proper storage and retention of all specimens for their designated time. Packages and prepares specimens for transport while maintaining appropriate specimen temperature for stability
Restocks an item in use, assuring its availability to the next person/shift. Maintains work area in a clean, orderly manner. Monitors expiration dates of all supplies and reagents and follows established protocol. Participates in work unit action plans and supports department-based goals. Supports customer service, quality and financial initiatives in a positive and productive manner.
Communicates with patients and guests in a timely and courteous manner. Uses positive interpersonal skills in all patient /customer interactions. Receives incoming calls, documents incoming requests for blood collection or other information, and coordinates collections as needed. Communicates pertinent information to other team members using approved communication methods.
Performs account registrations and orders tests in multiple laboratory systems in a timely manner. Collects appropriate consents for preauthorization and Advanced Beneficiary Notice as required. Completes clerical duties such as scanning of all relative patient data and tracking monthly workload performance. Records orders for lab tests and accurately provides appropriate reports to proper personnel according to compliance regulations. Communicates with and faxes information to physician offices concerning orders or billing information. Dispatches or arranges couriers for pickup. Floats to multiple client locations and patient service centers.
Performs POC testing accurately if assigned, using established protocol and QC. Notifies appropriate caregiver of critical values.
Instructs new employees and students in procedure, technique and theory as assigned and documents proficiency on checklist. Informs appropriate person of problems noted in an individual's training process.
Performs other duties as assigned.
Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma / highest degree earned
Experience - Three (3) month training in phlebotomy
In Lieu Of In Lieu of the education and experience requirements noted above, previous phlebotomy experience or training in formal programs which include phlebotomy are qualified as candidates may be considered.
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Required Certifications, Registrations, Licenses NA
Knowledge, Skills and Abilities Able to uses correct technique, policy, and protocol in collection and process of all specimens.
Able to completes all required competencies in required time frame with documentation in personnel file. Completes required training for age specific patients. Participates in Continuing Education (CE) program annually.
Interpersonal and communication skills
Knowledge of office equipment (fax/copier/telephone)
Knowledge of general phlebotomy equipment
Proficient computer skills (word processing, spreadsheets, database)
Data entry skills
Able to proof-read documents
Work Shift
Day (United States of America) Location
Medical Center Of Boiling Spgs Facility
2355 MCBS - Family & Internal Med Department
MCBS - Family & Internal Med-Practice Operations Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.