Overview:Bonus: $10,000Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.Responsibilities:Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experienceManages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOPConsistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visitManages clinical outcomes and addresses outlier cases with staff therapistsEnsures clinical workflows to optimize patient capture, processing of referrals and schedulingExecutes therapy plan for each patient with a focus on early intervention and same day evaluationCreates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safetyWorks with DTO to identify clinical improvement opportunitiesFosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunitiesMasters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care ordersEnsures compliance with individual State Practice Act/Rules and Regulations/WC RegulationsDrives patient and client experience and satisfaction metricsActively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's businessMaintains and cultivates relationships with center clients and payers while responding to requests within 24 hoursWorks with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficienciesPromotes, cultivates, and exemplifies Orange Book values for all center colleaguesDevelops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the centerFosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognitionLeads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomesAccountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business planPromotes center initiatives and work flows that are consistent with those in other centersPossesses financial awareness and provides input to center budget and key business metricsThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Qualifications:EDUCATION/CREDENTIALS• Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university• Must meet licensure requirements of jurisdictionJOB-RELATED EXPERIENCE• Customarily at least two years of demonstrated clinical experience in an occupational healthcare settingJOB-RELATED SKILLS/COMPETENCIES• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies• Demonstrated outstanding clinical knowledge of physical/occupational therapy services• Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine• Demonstrated outstanding interest in the leadership of therapy staff• Demonstrated leadership qualities and administrative abilities to the job responsibilities as described• Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employeesAdditional Data:Generous paid time off (PTO)Paid holidaysSet scheduleMedical and prescription plansBasic and enhanced dental and vision plansSupplemental health benefits (accident, critical illness, hospital indemnity insurance)LifeWorks employee assistance programCompany-funded HSAShort-term disabilityPre-tax spending accounts (health care and dependent care FSA)Training provided in our world-class occupational medicine process management model*Medical experts panel (MEP)New hire learning programOccupational Health UniversityLeadership development programYearly CEU stipend and timeTuition reimbursementProfessional On-demand Learning Modules*Malpractice insurance*Unmatched opportunities for advancement locally and nationally*Traditional and Roth 401(k) with employer match*Competitive salary*Colleague referral bonus program*Colleague discount program*Life insurance/disabilityPre-tax spending accountsRelocation assistance (when applicable)Incentive/RVU bonusCommuter benefitsIdentity theft servicesThis position is eligible to earn a base compensation rate in the state range of $ 84,000 to $104,000 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Concentra is an Equal Opportunity Employer, including disability/veteran
