At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure.
We are looking for an Pit Stop Lead to join our fast-growing Boston team. The ideal candidate should be a stickler for detail, proactive, skilled in general maintenance tasks, and thoughtful as to ensure that the property is continuously in pristine condition for our guests. The role is primarily responsible for assisting our Operations Team in preparing new units, ensuring that existing units are perfect for our guests, and handling any issues or emergencies that arise.
What you'll focus on: Coordinate with Operations Managers to ensure all properties are fully equipped and ready for guest move-ins.Serve as Blueground's operational front-line, ensuring new properties meet our standards and handling maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.Conduct pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment adheres to both business and guest quality standards.Supervise and oversee the housekeeping team to expertly manage the complete apartment turnover process at Blueground properties.Perform housekeeping duties to ensure the apartments are fully prepared in a single visit to welcome our guests.Oversee and ensure the high standards of cleanliness and presentation of apartments.Maintain and drive Blueground's corporate vans, ensuring they are in pristine condition and well-stocked.Participate in ad hoc operational projects, such as managing key inventory and organizing local storage.Gather and upload property-related information onto Blueground's internal platform.Balance operational workflows with independent on-the-go tasks and critical time-sensitive needs.What we're looking for: 2-3 years supervisor or managerial experience, leading field or housekeeping teams will be considered a plus.Problem solver, with the ability to work in a fast-paced and "get the job done" culture.Strong organizational skills with attention to detail and time management skills.Capability to routinely lift items weighing over 30 lbs. for 8 hours.Enthusiasm for driving operational excellence and efficiency.Confident user of technology (email, slack, G Suite).A positive, driven, and friendly personality, ready to contribute to a team-oriented environment.Additional Requirements: Availability to work weekends and holidays.Valid driver's license.Ability to drive a company van-sized vehicle.Competitive salary and annual performance bonus ($54,000 - up to 15% performance bonus).Flexible PTO.Competitive Health insurance (Medical, Dental and Vision).Paid maternity/parental leave benefits for new parents.Join us at Blueground to be a pivotal part of our mission to provide outstanding living experiences!
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