DTMB Agency Services is in need of a Business Analyst 5 to provide excellent customer service
supporting both project and work request needs for the Environment, Great Lakes and Energy (EGLE)
Agency. This person will have the opportunity to focused on implementing new IT solutions to provide
increased efficiencies and public support for environmental health and drinking water programs. These
IT solutions leverage current technologies and include working with multiple EGLE subject matter
experts, partners in the Local Health Departments, vendors, and the general public. Key responsibilities
include being the liaison between DTMB and the project stakeholders, as well as providing expert
facilitation and elicitation to help develop strategy and requirements for future enhancements and
related work projects. In addition, as part of the overall support for EGLE, this person will be a critical
member of the DTMB Agency Services Business Analyst team, participating in various related work
requests for EGLE and contributing to the operational activities of the BA team. The ideal candidate will
possess SOM DTMB process experience; strong facilitator experienced using facilitation for
requirements elicitation; experience with gap fit analysis and requirements refinement for an inflight
project.
Customer service and being a champion to ease Agency compliance with DTMB policies and practices
are key performance expectations for this person. They must be able to quickly gain a working
understanding of applicable constraints and enablers and help EGLE navigate those for the success for
their projects and work requests. A common day would include attendance in various standing
meetings for each of the projects, as well as those that include the BA team being able to confidently
speak to current activities in each, listening to understand needs, and helping to provide input that
assists in meeting the objectives of the respective meetings. In addition, related work will include
ongoing analysis of original requirements/user stories in comparison to needs identified in discovery
sessions and/or UAT cycles and helping to define potential changes, to include impact analysis.
DTMB Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident
in their ability to build relationships, quick to come up to speed on new assignments, and able to be
flexible and adaptable to changing needs and/or direction.
Business Analyst Position General Description:
* Facilitation of requirements elicitation meetings; experience with gap fit analysis and
requirements refinement.
* Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to
parallel overall business strategies. Experienced with business process reengineering and
identifying new applications of technology to business problems to make business more
effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies),
business process mapping, and reengineering. Prepares solution options, risk identification, and
financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user
needs, program functions, and steps required to develop or modify computer programs.
* Prepare and document Functional and Technical Specifications for reporting and data
warehouse work. Assist with business warehouse/intelligence support and enhancements.
Develops RFPs. Assist in deployment and management of end-user reporting tools and
platforms. Work with IT and business project teams to understand reporting and data
warehousing requirements and propose solutions. Document and provide knowledge transfer to
the rest of the Enterprise Reporting Team for all solutions.
* Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to
parallel overall business strategies. Has knowledge of commonly used concepts, practices, and
procedures within a particular field. Familiar with relational database concepts, and client-server
concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a
variety of tasks. Works under general supervision; typically reports to a project manager. A
certain degree of creativity and latitude is required
Specific Position Experience Required:
* Minimum of 7 years conducting business process review and requirements elicitation and
documentation
* Minimum of 5 years developing and/or managing user stories on Agile development project(s)
* Minimum of 2 years working directly with senior management in facilitating discussions to
determine strategy, develop road maps and/or gain consensus to resolve opposing positions
* Minimum of 2 years supporting the development of or compliance to statement of work and/or
other work agreements/contracts
* Minimum of 2 years working on projects developing/implementing IT solutions for public use
* Minimum of 1 year working on IT infrastructure projects
* Minimum of 1 year working with programs governed by state and/or federal regulations
