McHale's Plumbing seeks an experienced Plumbing Service Manager to lead our team and ensure operational excellence.
The ideal candidate will have a proven track record in plumbing and sewer systems, progressing to a leadership role, and focusing on optimizing efficiency and productivity and maintaining the highest service standards.
This role requires strong business acumen, managerial insight, and a deep understanding of industry best practices.
We value a strategic thinker who can mentor and inspire our team while driving operational success and upholding McHale's reputation for quality.
Qualifications: Must possess a valid Journeyman Plumber's License or higher, issued by the State of Pennsylvania or the relevant local municipality.
Proven success in Plumbing and Sewer Management with a minimum of ten (10) years of industry experience.
A valid driver's license with a clean record, free of major violations.
Ability to pass a pre-employment background check and drug screening.
Highly motivated, detail-oriented, and organized, able to thrive in a fast-paced work environment.
Proficiency in ServiceTitan with a strong aptitude for technology.
Responsibilities: Provide expert oversight and guidance to a team of Service Technicians, with a focus on building strong customer relationships to ensure exceptional service and value.
Drive revenue growth through the application of ethical sales strategies, supported by comprehensive training, accountability, and a results-driven mindset.
Assist Service Technicians in identifying bid opportunities, preparing accurate estimates, and effectively communicating those estimates to clients.
Ensure full compliance with State Plumbing regulations across all Service Technicians.
Proactively address and resolve customer service issues to maintain high levels of satisfaction.
Regularly evaluate team performance on a weekly, monthly, and quarterly basis to ensure alignment with the company's strategic goals.
Stay informed of industry trends and integrate best practices into operational procedures.
Why Choose Us? No on-call! No after-hours, or Sundays!
Paid Time Off!
paid Birthday!
Paid Family First Day!
Smartphone and Tablet!
Medical Insurance, 401K company match, paid holidays, family first day and birthday We are a Family Sensitive workplace and believe in work-life balance Opportunity for Advancement!
We are a fast-growing company that believes in growing our employees and hiring from within first
If you are a results-oriented leader with a passion for operational excellence and a desire to make a meaningful impact, we invite you to apply for the position of Plumbing Service Manager!
Join our team and be part of a company that values integrity, professionalism, and customer satisfaction.