About Passes: Passes is a leading platform dedicated to empowering creators and fostering meaningful connections with their audiences. We are committed to providing innovative solutions that help creators grow and thrive in the digital landscape. Join us and be a part of a team that is shaping the future of the creator economy.
Position Overview: We are hiring for a PMO Lead to establish and oversee project management practices across Passes. This role is critical in ensuring the seamless execution of cross-functional initiatives, optimizing processes, and driving organizational alignment with strategic objectives. The ideal candidate is a skilled project manager, strategic thinker, and an effective communicator who thrives in a fast-paced, dynamic environment.
Key Responsibilities: Develop and implement a company-wide project management framework to ensure consistency and efficiency. Conduct thorough analyses of key strategic questions and use data-driven approaches to support decision-making across a range of topics, including product analysis, financial planning, and market research. Manage a portfolio of projects, ensuring they are delivered on time, within scope, and within budget. Collaborate frequently with stakeholders across functions (engineering, product, partnerships, finance) to prioritize and align initiatives with company goals. Create and maintain project plans, including timelines, budgets, resource allocation, and risk mitigation strategies. Establish and monitor key performance indicators (KPIs) to measure project success and organizational performance. Conduct regular project status updates and facilitate cross-functional communication to ensure transparency and alignment. Identify and address bottlenecks, dependencies, and risks that could impact project outcomes. Conduct extensive market research to identify trends, business opportunities, and competitive strategies. Lead post-project evaluations to identify lessons learned and continuously improve processes. Serve as a trusted advisor to leadership, providing insights and recommendations to optimize operations and achieve strategic objectives. Qualifications: 5+ years of experience in project management, strategy, consulting, or a related field, preferably in a tech or startup environment. Strong data analytics and business analysis skills; ability to interpret complex data and create actionable insights. Excellent organizational skills with a high attention to detail. Exceptional communication and interpersonal skills, with the ability to influence and build relationships across all levels of the organization. Analytical mindset with experience in creating dashboards, reports, and metrics to inform decision-making. Proactive problem solver who can anticipate challenges and develop effective solutions. Growth mindset with a willingness to learn, adapt, and take on new challenges. Strong strategic thinking mindset and ability to manage multiple projects and priorities in a dynamic environment. Passion and experience in the tech and media industries are a plus. Things to know: This role is based in Los Angeles, with occasional travel as needed. Priorities may shift quickly, requiring adaptability and resilience. Feedback will be direct and actionable to support your growth and performance. What you can expect to gain from this role: Hands-on experience in building and scaling processes at a rapidly growing company. Opportunity to collaborate with and learn from top talent across various functions. Deep insights into the creator economy and its unique challenges and opportunities. Exposure to strategic decision-making and high-impact projects. Professional development and growth in project management and operational excellence. Benefits: Competitive salary and equity package. Comprehensive health, dental, and vision insurance. 401(k) plan. Unlimited PTO. Professional development opportunities and continuous learning support. Flexible work environment with opportunities for remote work. Passes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.