Job No: 534511; 12/18/2023
Police Dispatcher (2 positions)
Police Dispatcher I
Public Safety
Salary Range:$3,505 - $6294/Monthly (Budgeted Salary $4,362 - $5,994/Monthly)
Work Schedule:Full-Time, Varies-Rotating: Weekends, Holidays; non-exempt classification.
Essential Functions:The incumbent is responsible for maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment. Incumbent must be able to react quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take. The incumbent utilizes PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work.
Required Qualifications & Experience:Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who upon hire, do not possess a P.O.S.T. Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Must possess a valid California driver license. Demonstrated ability and/or interest in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Closing Date:Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
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TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678