At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can't do it without you - our next great hire.
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it's through better rates, low or no fees, or expanded services.
That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
The Post-Closing Coordinator acts on basic post-closing loan inquiries from Members, RCU team members, and/other interested parties while providing a variety of support and administrative duties for RCU's lending departments including Mortgage, Consumer and Business loans.
\n Essential Functions Sort and distribute income and outgoing mail.Print, mail, and document mortgage loan disclosures for each second loan file and each first without electronic consent in accordance with regulatory timeframes.Collect and disburse incoming loan documentation to loan processor, loan officer or other lending team member, as appropriate.Distribute interoffice memos and mail daily including logging receipt of final loan documents.Scan loan closing documents.Ensure loan filing is current and complete and maintain file vault in good order.Answer incoming phone calls and assist or transfer to appropriate team member.Process incoming checks using Symitar for loan payoffs.Schedule pickup and delivery of loan packages and documentation.Prepare and maintain daily logs and document incoming re-conveyances.Manage incoming faxes and distribute on a routine basis.Organize and file incoming final title policies, recorded deeds of trust and closing statements.Locate and distribute loan files as requested by the staff, lending partners and/or regulatory authorities.Record, box, and ship closed, cancelled, denied and paid-off loans to storage facility.Organize office supplies in designated area and order as needed.Ensure proper mortgage disclosures are located within file prior to loan audit.Prepare and process re-conveyances on first mortgages with servicing department.Prepare second mortgage demand statements when requested.Process subsequent re-conveyance documentation with outsource vendor.Prepare, review and submit pre- and post-closing quality control audit files on a timely basis. Knowledge, Skills, and Abilities Knowledge of modern office administration techniques and methods.Skill in the operation of a personal computer with word processing and spreadsheet software and Internet and intranet access.Ability to operate Internet based loan origination software.Ability to coordinate a variety of activities simultaneously and prioritize work.Ability to act independently and confidentially, using discretion and tact.Ability to communicate effectively both verbally and in writing.Ability to establish and maintain effective work relationships within a diverse group of people, including vendors and other Credit Union team members. Education and Experience A combination of education and experience equivalent to a high school diploma and a minimum of one year of experience in the lending industry or related field. Physical Requirements Ability to stand, bend, stoop, sit, walk, twist, and turn.Ability to lift up to 20 pounds.Ability to use a computer keyboard and calculator.Work environment is indoors; majority of the time is spent sitting at a desk.
\nCompensation: Base starting range: $22.00 to $27.00 per hour commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits Redwood Credit Union offers a robust benefits package to our eligible employees including: • Competitive medical, dental, and vision insurance, mental health offerings • Employee performance incentive plan • Salary Advancement– Merit increase based on performance • 401(k) program with employer match • Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks- • RCU employees are eligible for a .75% discount off RCU standard collateral auto loans • RCU employees are eligible for a 1% discount on all recreational or boat loan products • 2% discount off Visas and LOC Loans through RCU • 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500 • 100% financing for employee purchased homes! Why work for Redwood Credit Union? • Local financial institution, providing unparalleled service since 1950 • Recognized by Newsweek as one of "America's Best Credit Unions 2024"
• Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting • Voted Best Places to Work in the North Bay 19 years in a row • World-class employee engagement scores • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate • Recognized by Forbes as one of "America's Best Small Employers 2023" Internal Team Members If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer