We are hiring a remarkable Practice Liaison to join our passionate team at Cone Health in Greensboro, NC.
Growing your career as a Full Time Practice Liaison is an incredible opportunity to develop competitive skills.
If you are strong in presentation, teamwork and have the right personality for the job, then apply for the position of Practice Liaison at Cone Health today!
Acts as a liaison between Central Business Office and professional billing sites. Responsible for building relationships with leadership of CBO and provider sites to accomplish established goals of organization, as related to revenue cycle outcomes. Must have a thorough knowledge of revenue cycle and clinic operations to readily identify trends and workflows that are impacting successful revenue outcomes. Must have a high level of integrity and be able to prioritize workload.
Talent Pool: Corporate Services/Professional
Clinic Support
Coordinates with all professional fee billed sites (MD offices, clinics and other programs) billed through Cone HealthLink as to the appropriate entry of visit registration, payer designation and charge entry.
Schedules routine site visits to support in the resolution of any issues end users may be encountering as related to PB revenue cycle functions
Serves as a resource to practices for educating staff on accurate and appropriate revenue cycle workflows in coordination with PB Instructional Designer and education team
Provide documentation of site visits and findings to clinic and Pro Fee Revenue Cycle leadership
Responsible for the follow-up of revenue cycle related issues and communicating resolution of issue to sites
Responsible for promoting a positive attitude amongst end users and CBO staff members
Pro Fee Business Office Support
Acts as a liaison between practices and Central Billing Office leadership to identify and resolve issues related to claim processing, claim payments and denial resolution as related to workflows in clinics that can be improved for better revenue cycle outcomes
Communicates IT system issues to Central Business Office leadership and Information Systems to be added to Task Force Agenda Items and Project List. Serve as resource to IT teams for tracking and testing system ?fixes? to these reported issues
Participates in resolving difficult account matters and/or customer staff situations by analytically applying the health system policy and procedures.
Reviews end users issues, workflow problems and provide updates to team leaders of identified issues and trends.
Assist end users with questions regarding resolution of errors in workqueues
Prepares variances reports as needed, implementing changes in order to eliminate ongoing variances
Training
Work in coordination with PB Instructional designer to provide instruction to end users as needed when identified user performance is hindering successful revenue cycle flow
Perform as Super User for Prof Fee Revenue Cycle initiatives when additional elbow support is needed in clinics to accomplish initiative rollouts
Communication
Provides communication to Central Business Office leadership regarding identified trends that need to be resolved to ensure optimal revenue cycle outcomes.
Provides communication to clinics regarding changes in processes, system workflows or other items that pertain to revenue cycle functions
Keeps applicable teams and team members involved in any changes that may affect workflow or revenue cycle outcomes.
Compliance
Maintain current working knowledge of changes in health care reimbursements.
Attends seminars and weekly staff meetings.
Follows all Corporate Compliance Rules and Regulations.
Follows all HIPAA regulations without exception.
EDUCATION:
Associates, Required in Business Administration, Accounting, Healthcare or related field.
5+ years management experience as Billing Office or Practice Management Manager will be considered in lieu of degree
Bachelors, Preferred
EXPERIENCE:
3 years? experience working in Professional Fee Billing Environment and Physician Practice Operation, Required
5+ years' experience in Professional Fee Billing Environment or Physician Practice Operations, Preferred
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED
Preferred: EPIC credentialed or Certified in PB Resolute, Cadence or Prelude upon hire
Requisition ID (iCIMS): ********
Name: Finance
Name: SW-Pro Fee Billing
Requisition Sub Category: PROFESSIONAL/MNGMNT
Relationship to Org: Employee
Exempt/NonExempt: Exempt
Street: 4810 W Wendover Avenue
FTE: 1.00
Work Hours: 40.00
Provider Schedule (specific schedule): Monday-Friday, 8:00 AM - 5:00 PM
Position Sub Category: Professional/Management
Benefits of working as a Practice Liaison in Greensboro, NC:
? Company offers great benefits
? Advancement opportunities
? Competitive salary
