Job Description - Principal Consultant – PeopleSoft FSCM (ITO084453) Principal Consultant – PeopleSoft FSCM - ITO084453 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.
Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant – PeopleSoft FSCM In this role, you will perform monthly analysis of incoming tickets and take required action for performing RCAs and suggest process improvements, user trainings, etc.
for reducing incoming ticket volume.
Propose process simplification ideas to leverage PeopleSoft out of box functionalities and reduce customizations.
Responsibilities Perform root cause analysis of recurring issues and provide permanent fixes, and work on IT-driven enhancements for reducing ticket volume.Should have been part of support projects resolving production issues under a SLA guided environment.Prior experience with tools and PUM image upgrades.Exposure to PIA (Pure Internet Architecture).Understanding requirements and providing technical solutions.Adhere to the timeline and focus on delivery with good quality.Qualifications we seek in you! Minimum Qualifications/Skills MBA or CAGood experience in People Tools (8.5X) (Application Designer, PeopleSoft Query, People Code, Component Interface, File layout) and reporting tools.Working knowledge on PeopleSoft FSCM 9.2 modules for Procure to Pay track (REQ, PO, AP, INV).Working knowledge on Asset Management and Maintenance management modules is preferred.Additional knowledge of PeopleSoft FSCM modules like BI, AR, GL, EXP, Projects, T&E is preferred.Hands-on experience on Application Engine, integrations, customizations, reporting.Hands-on experience in integration tools like Integration Broker, Component Interface, File layout.Preferred Qualifications/Skills Additional knowledge on PeopleSoft FSCM 9.2 modules for Procure to Pay track (REQ, PO, AP, INV) is preferred.Hands-on experience on Application Engine, integrations, customizations, reporting.Hands-on experience in integration tools like Integration Broker, Component Interface, File layout.Hands-on experience on customized and developed various reports using BI Publisher, SQR, PS Query, Crystal reports.Hands-on experience on troubleshooting of production support issues around Application Engine process failures, SQR failures, integration issues, error in PeopleCode and providing permanent resolution for the same.Good communication skills and ready to explore and learn new skills.Working knowledge on creation of User Profiles, Roles, and Permission lists.Having a strong working knowledge on SQL queries and PS Queries.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit www.genpact.com.
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