Intuit's strategy to become an AI-driven expert platform. The Tech Strategic Programs team (also known as the Office of the CTO) supports this strategy by transforming and driving how our 6000-person Technology ecosystem operates to accelerate outcomes for our customers. This high-performing team focuses on strategic planning, the operating rhythm, and programs that elevate the Technology ecosystem as a high-performing organization.
We are looking for a strategic and organized problem solver with a passion for innovation and data-driven optimization. You will be part of a small team working alongside senior leaders to drive the Technology Operating Rhythm, conduct business reviews, deliver board and C-level content, and manage special technology projects critical to Intuit's long-term growth plans. Responsibilities include:
Evolving and improving the Technology Operating Rhythm, which is how we run the Technology ecosystem, including setting strategy and expectations, building capability, monitoring performance, inspiring employees, and instilling accountability.Facilitating and driving some of the operating mechanisms within the Technology Operating Rhythm, in order to achieve operational excellence for our products and services, and to align on the direction, make decisions, and remove blockers for high-priority strategic initiatives.Orchestrating development of executive-level presentations and content to be used by the CTO in board meetings, CEO Staff meetings, and other forums.Developing narratives that highlight the outcomes delivered across the Technology ecosystem and their connection to strategy.Defining and/or leading strategic programs that are often nascent and/or ambiguous.Responsibilities:
Partner with the CTO and key stakeholders across the Technology ecosystem to identify and implement improvements to the Technology Operating Rhythm.Contribute to the ongoing execution of the Technology Operating Rhythm.Own and drive CTO Staff commitments and special engagements.Facilitate and drive some of the operating mechanisms that are attended by leaders across Technology.Gather data and develop insights on key strategic topics.Strategic Problem Solving:
Experience in using structured approaches to simplify complex problems and develop data-backed solutions, combining creativity with a keen business sense.Ability to generate innovative insights, ideas, and opportunities that help advance the business.Operational Excellence:
Has used an understanding of strategy, business, and operational performance to improve operations in a way that delivers better customer experiences, growth, or efficiency.Ability to navigate between the big picture and execution details simultaneously.Passion for excellence and the desire to have a significant impact on the company.Ownership and Influence:
Ability to develop a clear point-of-view and influence executives persuasively, including helping executives think differently.Track record of taking extreme ownership in driving to decisions and outcomes.Self-motivation and willingness to address issues proactively within teams and across a large organization.Change Leadership:
Experience with leading significant change at scale across a large organization, including acting as a catalyst to accelerate outcomes.Well-rounded interpersonal skill set with the capacity to build strong, trusted relationships across a team to achieve a shared goal.Strong communications (written/verbal), presentation, and facilitation skills.Learning and Expertise:
Demonstrated success in quickly absorbing knowledge in different domains in order to become an expert in new areas.Ability to think broadly but also go deeply when appropriate.Experience with developing and executing an operating rhythm for a large technology organization.Experience with developing board-level content, including framing complex information into content that is simple to understand.10 or more years in business operations, program management, strategy, consulting, or communications, ideally in the technology domain.A broad understanding of technology and software development, either through a Bachelor's degree in Management Information Systems, Computer Science, Engineering, or related fields, or through equivalent practical experience.
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