Private Pricing Content Strategist, Customer Experience And Adoption

Sr. Sales Training Content Producer, Customer Experience and AdoptionJob ID: 2683381 | Amazon Web Services, Inc.
Open to candidates in Seattle, Arlington, New York, Austin, Boston, Dallas, San Francisco, Denver, Chicago, Atlanta, Jersey City, Nashville.

Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization.

In this role, you will partner with a team of strategists, subject matter experts, and designers to create content that outlines the AWS Private Pricing Program's guidelines, processes, and best practices. As a Sr. Content Producer, you will play a crucial role in executing our content strategy to drive the adoption and growth of our Private Pricing Program. You will leverage your critical thinking, forward-looking vision, and exceptional writing skills to continuously innovate and enhance our enablement assets. You will drive the Private Pricing content catalog with clear, concise, and contextual content that addresses the specific needs of our cohort of audiences. Your work will have wide reach, and benefit both internal audiences (e.g., AWS field) as well as external (e.g., AWS partners and customers). Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.

The ideal candidate is an exceptional writer and self-learner who has strong personal momentum and editorial judgment. You are energized by the opportunity learn new topics, and can self-drive gaining depth to get grounded quickly. You drive a wonderfully high bar through your meticulous, impactful output as well as your efficient operations and project management. You habitually work back from the customers' needs and pain points in defining, prioritizing, and inspecting work. You are focused and organized, and can deliver on time and at a high bar in a fast-paced environment. You communicate concisely and precisely, and can influence others to drive your vision. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.


Key job responsibilities
* Execute the content strategy to support our Private Pricing Program initiatives.
* Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness.
* Deliver strategic content initiatives, coordinating with various stakeholders across the organization.
* Measure the impact of content efforts and continuously optimize for maximum effectiveness.
* Facilitate relationships with AWS-wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts.
* Ensure all deliverables are of the highest quality and effectively address the target audience's needs.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS- Bachelor's degree or equivalent
- 5+ years of experience in content strategy, writing and development
- 3+ years of experience using data and metrics to inform and drive improvements
PREFERRED QUALIFICATIONS- Master or Advanced Degree in English, Communications, Content Strategy, or a related field.
- Exceptional editorial background with exceptional proofreading and content creation skills.
- Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams.
- Experience in developing or editing multimedia (images, videos).
- Experience in content authoring tools.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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