Product Consultant
Summary
This individual will be responsible for developing, maintaining, and protecting Sonic business in a given territory. In this role, they will manage and direct all sales activities so that Sonic is able to meet and exceed its sales goals and grow market share. The individual will be required to make a set number of phone calls daily to contact non-purchasing accounts via telephone with the intent to generate enough general interest in Sonic that the contacted party is willing to purchase Sonic products. They will also work with existing customers with the focus on increasing sales and overall revenue from the account.
This individual will also be expected to provide product and fitting software information when possible, make proactive outbound phone calls per day to generate new business, and document and communicate all aspects of their inbound and outbound phone calls in our CRM (Customer Relationship Management) system. On occasion, it will be necessary to schedule appointments with accounts for a field visit from Sonic sales management.
The Inside Sales Representative will review and work towards key performance targets, work with their respective Sales Manager to forecast and budget sales for respective territory, maintain an effective time management schedule for optimum productivity, and develop new market opportunities (if available).
The Inside Sales Representative should use strong problem-solving skills in analyzing problems, determining approach, compiling and analyzing data; preparing reports and making recommendations. They should have the ability to operate in a fast-paced and demanding work environment where strong organization and multi-tasking skills are required, and having a positive attitude, independent action, and a high degree of initiative are essential.
Inside Sales Representatives should have consultative sales experience and be able to develop expertise in product knowledge, technical knowledge, and industry and process knowledge in relevant product areas while maintaining a thorough understanding of the marketplace, competitors, and industry trends in order to identify new business opportunities.
QUALIFICATION REQUIREMENTS
Bachelor's degree is preferred. Excellent written and oral communication skills, proficiency in the Microsoft Office Suite; advanced knowledge of Excel and PowerPoint with the ability to type on a computer keyboard, exercise strong problem-solving skills, strong organizational skills, ability to operate in a fast-paced and demanding work environment, utilization of strong interpersonal skills to be persuasive while simultaneously building rapport and confidence with customers and coworkers, self-initiative, and a positive and team player attitude.
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