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Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job SummaryThe Product Data Specialist is responsible for managing the core data processes and enhancing/implementing systems to facilitate the accurate and timely communication of product data to internal and external customers. Ensure high level of data quality and compliance with industry standards.
Primary DutiesProcess Support
Develop expert knowledge of Product Data systems and processes.Accept ownership of the assigned processes. Identify, develop and implement process improvements to better position product data in customer systems in order to drive more sales.Develop detailed process documentation.Work with other departments to ensure seamless integration with company-wide processes.Manage customer expectations through effective communication.Data Management
Develop a working knowledge of industry formats and standards, including ACES and PIES.Become an expert on company product data and work with other internal departments to establish and manage timelines for product data rollouts.Understand cross-company data flows and dependencies.Manage and continuously improve the product data export process for our strategic customer and industry electronic catalog providers in their specified formats.Analyze complex core data processes and apply best-practices to achieve significant business results.Project Support
Manage small and medium size projects.Represent Product Data team in company-wide projects.Effectively prioritize, follow-up, and meet deadlines with multiple tasks and projects.Manage stakeholder expectations through effective communication.Share knowledge and experience aggressively throughout the organization.Application Support
Maintain system settings and rights, including users, groups and roles.Create and provide user training for various software, tools and systems.Provide Product Information Management and Catalog system level assistance to users including troubleshooting user, system and data integrity issues.Other duties as assigned.QualificationsExperience in the Aftermarket Automotive industry is strongly preferred.Experience in leading and developing a team.Experience and proven success in developing corporate, customer and product marketing.Experience with Microsoft Office (Excel, Access, Outlook, PowerPoint) required.Travel as required to view competitive marketing activities and attend trade shows, customer meetings and seminars to keep up-to-date with the latest techniques and implement them as required.Physical Requirement: Capability to lift 20 pounds.Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.Education / ExperienceBachelor's degree (B.S.) from four-year college or university (MIS, Computer Science, or Related).0-2 years related experience with a focus on operational improvement activities or equivalent combination of education and experience.Core Values & CompetenciesLearning QuicklySolving Complex ProblemsMaking Accurate Judgments and DecisionsServing CustomersDisplaying Technical ExpertiseIdeation and InnovationDeliver Customer ValueAccountability for ResultsStrive for ExcellenceAttributesDorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.
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