Product Designer - Digital Banking

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As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.
TheDigital Banking Portfolio Teamis seeking aProductDesignerto supportthe Digital Banking Platformand Control Towerteam.We are building a Banking and Payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion.As aProduct Designer,you willcreate user-centered experiences and interfaces for products and solutions whichimprovesend-to-end user journeys. Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing. Produces high-fidelity designs for implementation by development teams. Analyze user research, business insights and other data to continuously improve customer experiences. Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements. Creates andmaintainsUI/UX resources such as content templates,samplesand guidelines, to streamline the design process for designers and developers.

Responsibilities:
Identifiesthe right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications

Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data 

Presents design decisions to peers,partnersand design leadership. 

Actively improves design process and workflow for themselves and team. Contributes to design systems and UX patterns. 

Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them 

Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates 

Mentorsjunior designers and peers 

Leverages design tools to efficiently deliver artifacts and drive collaboration with cross-functional partners

Qualifications:
5+years of hands-on experience inProduct Design

Has expert knowledge of Figma, Mural, and other design tools

Ability toestablishand maintain effective working?relationships with all levels within organization, internally and externally

Ability to engage and influence technical and non-technical teams

Ability to predict andidentifyrisks/opportunities from interdependencies of product deliveries and design

Shares solutions and strategy to problem-solving initiatives in an engaging wayIsa proactive and energetic communicator, with an attention to detail

Excellent written & verbal communication

Problem solving, organizational, and analytical skills

Accessibility Design 

Customer Journey Mapping 

Design Thinking 

Product Strategy 

Prototyping 

Requirements Gathering 

Wireframing

Bachelor's degree is highly preferred

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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