Product Manager, Emerging Experiences - Integrated Services
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.
In this position...
Do you have what it takes to make smart vehicles for a smart world? Join the Ford Digital Product team. Utilizing Design Thinking & User Experience methods, you'll work to deliver breakthrough products and services that delight our customers. We're seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more!
Our product teams collaborate with various stakeholders and partners to build and ship delightful products at market speed to improve the lives of our customers. We are looking for experienced digital product managers who have a passion for growing their skills, engaging in exciting work, and tackling challenging problems as we build the future of connected experiences at Ford.
What you'll do...
As a Product Manager, you will work directly with a cross-functional product team to deliver cross-channel digital interactions that delight, build connections, and deliver value to both customers and Ford.
Write clear and concise product requirements that articulate the vision, goals, and key elements of new products and features.
Represent the customer's perspective throughout the product lifecycle - from problem discovery, solution ideation, and validation through iterative development and delivery.
Guide product decisions by collecting and analyzing feedback from customers, stakeholders, and other teams to shape requirements, features and products.
Collaborate with engineering, data science, design, business partners, and fellow product managers.
Earn trust with others and cut through ambiguity.
Facilitate and participate in design thinking sessions with various technical and non-technical stakeholders.
Help Product Managers assess and prioritize opportunities and constraints.
Drive rapid iteration of design prototypes and working applications.
Produce materials for business partners and developers, including user flows, roadmap, and user stories.
Influence the product management competency as it grows within Ford Digital Product.
You'll have...
Bachelor's Degree or combination of education and equivalent experience
3+ years of digital Product Management experience
2+ years of experience with mobile applications
Even better, you may have...
Masters Degree in HCI, Design, Computer Science, Engineering, Psychology/Human Factors, Fine Arts, Communications, or related field.
Experience working with APIs to develop products.
Exceptional communication skills with a proven record of creating, documenting, and presenting product strategies and features.
Experience coaching and guiding others in product management.
Experience with conducting discovery and user validation interviews.
Experience working independently with internal stakeholders and clients.
Experience working with product designers and software engineers.
Familiar with agile framework.
Strong product intuition with a passion for creating innovative, experience-driven products.
Conviction to always do what's best for customers, with a humility to listen and learn.
Flexibility to adapt to change and influence in a dynamic environment.
Foundational, analytical, and technical: you can collect and analyze data from various sources, identify key insights, spot optimization opportunities, and inform product decisions.
Develop strong technical knowledge to dive deep to troubleshoot customer issues.
An understanding of applicable regulations applicable to the driver information display in a vehicle.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: https://fordcareers.co/GSR-HTHD
This position is a range of salary grades 7-8 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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