This individual will provide company wide leadership and product expertise for RDO Equipment Co.'s Road Building Technology business.
This individual will be responsible for partnering with local store leadership, account managers and technical experts to promote paving technology to customers in side this business segment.
Critical to success in this role is the ability to explain and train complex technical concepts and develop a consistent process to enable teams across the region to successfully support technology in the road building industry.
In addition, another key to success in this role is the ability to build long term relationships with clients and team members to speed the adoption of these new and innovative paving technologies.
Compensation & Benefits:
* 50% bonus potential
* Comprehensive benefits package
* Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
* Demonstrate leadership in all aspects of the product line across the entire organization.
* Grow the teams knowledge inside the company on paving technologies brought forward by our manufacturing partners (Topcon, Deere and Wirtgen)
* Empower the local team to succeed by creating vision, delivering training and filling any gaps that may arise.
* Partner with local management to direct and motivate a professional sales team to accomplish the company's road building objectives.
* Manage activity in S2, expense reporting, and cross-functional reporting (i.e.
service, parts, etc.
).
* Ensure all RDO Equipment Co. policies and procedures are followed within the store.
* Partner with the RDO Integrated Controls Solution Center to ensure we leverage that important resource in supporting our customers and the team.
* Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, and forecasts; analyzing sales statistics; and developing sales campaigns.
* Coach and mentor sales team on the following topics, including but not limited to needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin.
* Create and monitor annual sales department benchmarks and budget, in alignment with the organization's financial and operational objectives.
* Ensure customer satisfaction.
Work with the sales team to know the customer's current and future expectations and work with all store departments to resolve customer concerns.
* Work with all stores to make sure their management, parts and service staff is trained on this product.
* Lead the sales team to effectively understand and use manufacturers' products and programs to attain acceptable market share levels.
* Manage inventory and assets.
* Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
* Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
* Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
* Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
* Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
* Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Previous supervisory/management experience
* 2+ years Asphalt and or Concrete paving experience
* 3+ years of Technology experience with either Topcon, Trimble or Leica
* Solid understanding of market conditions
* Excellent customer service skills
* Excellent oral and written communication skills
* Strong computer skills
* College degree preferred, but not necessary