You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.
As part of the Global Merchant & Network Services group (GMNS) the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide.
How will you make an impact in this role?
Are you a motivated, hardworking and passionate individual? If you want to join an engaging and fast paced product this could be the role for you. Reporting to the Director of Product Delivery, you will partner with business stakeholders and technologies team to deliver network and enterprise priorities
Key Responsibilities
Act as Product Owner leading the prioritization and delivery of critical network capabilities.
Work with other product owners and technology teams to ensure the product vision is realized.
Act as the subject matter specialist for Multi-Rail Capabilities.
Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).
Lead and support agile delivery practices to deliver maximum value and continuous improvement
Partner with capability delivery, product and technology teams to develop, integrate, test and release capabilities across multiple applications.
Build proposals for future product enhancements, creating business cases that outline pros / cons, weighs costs, and quantifies efficiencies of specific enhancements.
Minimum Qualifications:
Relevant experience in Product Ownership/Product Management (minimum 3 years).
Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.
Familiarity with Agile and Scrum methodologies a must.
Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.
Experience in working with product and capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.
Exceptional communication skills with ability to engage, influence, negotiate and inspire partners and stakeholders at all levels.
Strong analytical skills with the ability to clearly articulate complexities.
Strong thought leadership and problem-solving skills.
Experience in delivering complex process and customer journey flows.
Minimum of 3 years' experience in the financial services industry preferred.
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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