At DoorDash, we're building the industry's most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers.
Our Engineering Enablement team is looking for a program manager who will support the operations, content and evolution of the DoorDash Engineering Bootcamp program, which supports the onboarding of Engineering new hires who rapidly gain expertise in our tools, development environment, and engineering culture for their first two weeks before joining their "home" engineering team. About the TeamThe Engineering Enablement team's mission is to elevate the productivity, capabilities and unity of the DoorDash Engineering organization.
We have a passion for trailblazing and driving creative solutions, often in the form of key programs and resources.
The team acts as a trusted partner to our Engineering leadership, central People and Workplace teams, and our efforts directly contribute to building a scalable engineering organization that supports our company roadmap.
About the RoleAs a Program Manager, you will operate and evolve the existing Bootcamp program, acting as both the program's primary facilitator, interfacing with all participating facilitators and content managers, and overseeing logistical aspects of the Engineering new hire experience. You will work closely with Engineering leadership and cross-functional partners.
Based on the evolving needs of the organization, your wide range of skills and interests will afford you the opportunity to be constantly learning and delivering impact as you shape and drive strategic projects.
You will report to the Director of Engineering Enablement under the Engineering organization.
We expect this role to be hybrid (2-3 days in office per week) and based in the San Francisco Bay Area.
You're excited about this opportunity because you will…Be the primary owner of DoorDash's Engineering Bootcamp onboarding program, evaluating and driving improvements over time.Facilitate the program, sharing facilitation duties with other team members.Partner closely with Engineering leaders, cross-functional team members and stakeholders to iterate on the design, delivery and success metrics for Engineering Bootcamp.Use data, analytics and anecdotes to develop insights, evaluate success and drive strategic decisions to take the program to the next level.Trailblaze a hybrid version of Engineering Bootcamp, where specific days during the program occur in local Engineering offices.Work closely with other members of the Eng Enablement team.
No task is too small, and you are willing to do whatever it takes to help our org and our team successfully deliver its objectives.Manage expectations of all stakeholders from leadership to individual teams, use your strong problem solving skills, and earn trust of partners and teams.
This includes managing timely and succinct communications to leadership and across teams to ensure accountability and timeline management.We're excited about you because…You have 3+ years of experience as a program manager, with a proven track record of building, driving and scaling onboarding programs, preferably within an Engineering team or technology company.You have at least 3 years of experience as a training facilitator for Engineering audiences, and can confidently deliver content in a virtual and in-person setting.You have experience leading programs with lots of moving pieces, and can coordinate and execute effectively.You can partner effectively with and mobilize engineers at scale in service of the work you oversee.(Preferred) You have a background in instructional design, and can build content from scratch for both instructor-led and e-learning environments.You are curious, growth-minded, and eager to expand your skill set.
You are passionate about learning and curriculum development and the art of program management.You have strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.You understand Engineers and enjoy collaborating with them, building trust as you work together to create and deliver training content.You have a strong sense of ownership, urgency, and drive.
You are willing to roll up your sleeves, dive into the details to understand and drive your programs, and stay organized to deliver high quality work.You are a self starter and can demonstrate adaptability, resilience, and ability to thrive in ambiguity – things can change quickly!You know how to balance urgency and priority while moving multiple initiatives forward.Education & TrainingBachelor's Degree
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