As a Sr PM Line Haul for the TRC, you will be responsible for executing carrier operations for the assigned region. The role is part of the Line Haul operations team. You will work closely with internal stakeholders including the LH Surface Operations Team and external stakeholders like vendors and carriers. We are looking for individuals with a proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. The individual should have a can-do attitude and the ability to solve problems independently with limited guidance. Your role will involve managing compliance metrics, leading continuous improvement initiatives, managing carrier relationships, and planning for any changes in the network.
Roles & ResponsibilitiesManage the weekly creation and management of the line haul carrier compliance metrics and associated systems.Transportation carrier performance management, such as compliance scores.Management and liaising with VAS providers.Tracking existing metrics to detect and remove any defects.Continuous Improvement Management with carriers, as well as the development of SOPs.Lead carrier relationships with senior leaders for 1-2 carriers directly.Assisting with project support, ensuring Amazon's requirements, guidelines, and policies are communicated and executed by Transportation carriers.Maintain and improve communication between Amazon and external carriers, stepping in to mediate wherever necessary.Understand the industry landscape and assess the impact on compliance-related changes. BASIC QUALIFICATIONS- 3+ years of program or project management experience
- 3+ years of working cross-functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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