Project Manager, Customer Success (Automation)

Details of the offer

Your Role: We are seeking a skilled Project Manager for our client, who will play a pivotal role in driving automation initiatives and ensuring customer success. Your responsibilities will include:
Creating comprehensive project plans, monitoring project status, identifying risks, and facilitating effective communication with stakeholders.Managing multiple automation projects, tracking dependencies, securing buy-in from key stakeholders, and providing clear visibility into portfolio progress and roadmaps.Cultivating accountability within the stakeholder team to ensure timely completion of action items and follow-ups in a positive and collaborative environment.Undertaking typical business analyst tasks, such as requirements gathering, design documentation, stakeholder sign-off, and deployment management, depending on project size.Leading high-profile projects autonomously, crafting strategic approaches aligned with departmental goals.Developing and executing change management plans, including impact analysis, training schedules, and communication strategies.Contributing to the evolution of best practices, techniques, and standards, establishing yourself as a project expert.Acting as an escalation point for project issues, implementing processes for issue mitigation and stakeholder expectation management. Skills & Requirements: Bachelor's degree or relevant experience in Business/Information Technology.Preferred certifications: Scrum Master and PMP.2-3 years of project management experience, along with 2 years of business experience.Familiarity with clinical environments or clinical implementations.Proficiency in Salesforce, Cloud Coach, Smartsheet, or similar tools.Excellent communication skills and ability to engage with stakeholders at all levels.Strong strategic focus coupled with operational and detail-oriented perspectives.Proactive mindset, eager to take ownership of deliverables and learn new skills.Experience collaborating with technology teams and managing external vendors.Ability to lead cross-functional teams and manage multiple priorities effectively.Occasional travel may be required depending on project needs.Self-directed and organized with minimal supervision.Comfortable communicating with company leadership and leading large meetings.Experience in change management, including training and communication strategies.Ability to thrive in a fast-paced environment and drive measurable results through collaboration.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

Project Manager - Remote

Job Summary: The Project Manager's primary focus is on the successful completion of client engagements related to implementing TradeCentric's solutions. This...


Tradecentric - United States of America

Published 9 days ago

Netsuite Project Manager/Netsuite Senior Project Manager

Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we're compelled to ask ...


Bpm Llp - United States of America

Published 9 days ago

Senior Localization Project Manager

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow in...


Welocalize - United States of America

Published 12 days ago

Localization Vendor Project Manager

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow in...


Welocalize - United States of America

Published 12 days ago

Built at: 2024-11-21T18:20:51.092Z