Role StarCompliance Software offers a highly configurable web-based application for managing and enforcing a firm's code of ethics. The application automates firm-wide business processes to increase compliance workflow efficiencies while reducing operational risks. The Project Manager is a client-facing role with primary responsibilities for managing multiple implementations. This involves being an intermediary between the end client, product development, customer support, quality assurance, and sales. The Implementation Consultant may need to work for continued periods on client sites globally. Some travel is required.
Responsibilities · Oversee and manage multiple implementation projects
· Produce and obtain signature of Change Orders and Statements of Work
· Work with assigned StarCompliance and client resources to
· Create, maintain, and manage project plans
· Track and drive deliverables, including client sign-off
· Manage dependencies, risks, issues, changes
· Manage internal and client escalations
· Manage project time tracking and reporting
· Conduct necessary site visits
· Manage client and stakeholder expectations throughout the implementation lifecycle
· Facilitate user feedback sessions to identify problem areas and product enhancement opportunities
· Provide regular reporting to Professional Services management
· Measure and improve project quality
· Work with Professional Services management and other Project Managers to implement the latest best practices Mandatory Skills, Knowledge, or Experience · Minimum 8 years as a Project Manager in a software or information services organization
· Bachelor's degree in business administration, computer science, or a related degree -or-
· Professional Project Management accreditation (e.g. APM, PMI, PRINCE2)
· Strong interpersonal skills working with clients and internal technical and analytical staff
· Previous project management experience essential
· Excellent written and verbal skills to document project risks/issues and track milestones
· Excellent attention to detail and process-driven methodologies
· Proactive approach to leading a team, managing a project, and problem-resolution
Preferred Skills, Knowledge, or Experience · Experience managing, implementing, or supporting software implementations in the financial services industry preferred
· Full Software lifecycle project management experience preferred
· Previous experience working with colleagues and clients in a different time zone preferred
· Previous experience working on client sites for consultancy or software delivery firms preferred
· Knowledge of code of ethics regulations and compliance risks ideal but not required
· Strong negotiation skills preferred
Integrity and Ethics All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.
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\nStarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.
Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.
This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.