Anticipated End Date: 2024-12-20
Position Title: Provider Success Learning Program Director
Location: This position will work a hybrid model (remote and office). Must reside within 50 miles/1 hour commute of a posted Elevance Health location.
The Provider Success Learning Program Director will lead the strategy, execution, maintenance, and communications of programs and resources designed to foster the growth and success of the Provider Success Field Team. This role emphasizes a comprehensive approach to curriculum development and understanding the nuances of Providers to drive success and talent development. As a lead trainer, this role will collaborate with both Field Team leadership and other business partners to drive improved Provider performance.
How You Will Make an Impact: Leads training responsibilities by serving as a lead trainer to support the Provider Success strategy and the development of the Provider Success Field Team.Serves as subject matter expert applying deep knowledge in one or multiple operational areas to inform program strategies and decision-making.Performs new program/initiative vetting end to end to identify impacts for new programs as well as existing program changes.Develops and manages internal and external communications, ensuring compliance with legal and regulatory standards while conveying clear and consistent messages.Partners with various business units to guide and support the development, piloting, and execution of new solutions. This includes creating detailed process documentation.Leads both small and large-scale program initiatives, ensuring timely and effective execution. Engage in special projects and manage smaller program deployments across the Provider Success Operations Team as needed.Minimum Qualifications: Requires BA/BS in business or related field and a minimum of 5 years health insurance industry experience; and 6 years program/project management experience; or any combination of education and experience, which would provide an equivalent background.Preferred Skills, Capabilities, and Experiences: An MBA and PMP certification are strongly preferred.Direct experience with Providers is strongly preferred.Learning and Talent Development experience with training strongly preferred.Excellent presentation and communication skills, capable of engaging with stakeholders at all levels.Salary Range: For candidates working in person or remotely in the below location(s), the salary range for this specific position is $112,350 to $192,480.
Locations: District of Columbia (Washington, DC), Maryland, New York
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
Job Level: Director Equivalent
Job Family: PND > Value Based Solutions
Who We Are: Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work: At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes, and drive our shared success - for our consumers, our associates, our communities, and our business.
COVID-19 Vaccination Requirement: The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state, and local laws.
Equal Employment Opportunity: Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.
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