PSC Payment Processor University of California Los Angeles Budgeted Pay Scale: $29.42 - $31.52 Hourly Full Salary Range: USD $29.42/Hr. - USD $42.14/Hr. Special Instructions to Applicants Cover letter is required for consideration. Position is hybrid with the expectation of coming on site to Campus four days a week; hybridity is subject to change based on the business unit's needs. Department Summary Business & Finance Solutions (BFS), a division of UCLA under the Office of the Vice Chancellor & Chief Financial Officer, provides innovative campus wide solutions to complex financial and business matters, maximizing value to the University community. BFS promotes a collaborative opportunity for campus to enhance revenue opportunities, manage campus risk, facilitate financial payment solutions for campus operations and students, act as an internal tax advisor to campus, provide financial reporting for UCLA, travel services, purchasing and procurement of goods and services and provides payroll analytics and support.BFS encompasses the following departments with approximately 400 employees: Financial Management & Reporting, Purchasing and Procurement, Tax Services, UC Travel Center, Treasury, Costing Policy and Sales & Service, Payroll Partner, Student Financial Services, Accounts Payable, Mail, Document & Distribution Services, Insurance & Risk Management, and Operations. Position Summary Under the general supervision of the PSC Manager, analyze remittance documents to determine proper recording of payments. Process all incoming payments for the university including, students, payment for authorized 3rd party sponsors, department deposits, financial aid, contract and grant, wire and ACH, etc. Process returned checks. Research unidentified checks to determine the appropriate department and financial accounting unit to apply the credit. Prepare end of day checkout to ensure system totals balance to cash drawer. Prepare monthly journal to ensure departments are recharged for Armored Courier services, Cashiering vendor peripherals, PCI training, CHRP service fee, etc. Serve as liaison between Armored Courier and the University cash handling departments. Submit checks drawn on foreign banks to the University Bank for special collection and ensure the prompt collection of funds. Research credit card chargeback and obtain supporting document timely to prevent financial losses to the University. Responsible for ordering endorsement stamp and replenish deposit slip supplies for department. Ensure banking information is accurate. Review and process ACH reject reports for BruinDirect NOC, Pre-Note, Recredit, etc. Provide customer support for issues regarding BruinBill account status, debtor situation and registration information. Be familiar with various policy department has oversight of: BUS-49, UCLA Safe Requirements, PCI DSS, UCLA Policy 314, UCLA 360, Red Flags rules, and other cashiering requirements. Provide support to Consolidated Bill Partners (BAR, Housing, Transportations) relating to the BruinBill. Research and resolve department inquiries related to error transactions, reports, access, etc. Ensure BruinBill FAQs and custom messages are up-to-date. When you join UCLA, you'll be working at an institution that offers a world of opportunity. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our mission of education, research, and service. Our high-quality comprehensive benefits are among the rewards you receive in return. Our industry-leading benefits program provides both choice and value to meet the needs of our diverse workforce. Find out more: https://ucnet.universityofcalifornia.edu/forms/pdf/benefits-of-belonging.pdf . Salary & Compensation *UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications Demonstrated strong interpersonal skills to interact effectively and professionally with students, parents, staff, and vendors in person, on the phone, through chat, or email correspondence. (Required) Excellent writing and verbal communication skills to prepare grammatically correct business correspondence, emails, and reports; and to speak before a small group or on a one-to-one basis to convey complex information. (Required) Ability to independently prioritize tasks, to organize complex workload to successfully accomplish objectives in a timely manner, to multitask, to take independent initiative and to work at high level of efficiency and accuracy. (Required) Demonstrated skill in using personal computer business software in the Microsoft Office suite (Work, Excel, Access, PowerPoint, and Outlook) to generate spreadsheet, presentations, schedules, queries, memoranda and forms. (Required) Knowledge of policies and procedures governing cash handling and information privacy. Ability to maintain confidential records and information. (Required) Skill in analyzing information, problems, situations, practices or procedures to resolve discrepancies on customers' account and reconciliation. Identify relevant concerns or factors, patterns, tendencies and relationships, formulate logical and objective conclusions. (Required) Demonstrated ability to use sound judgment, creativity, and common sense to develop solutions to problems and use proper judgment to interpret University policies and external regulations to determine proper application of payments and resolve account discrepancies. (Required) Demonstrated ability to use system resources and work with technical staff to participate in system testing, monitoring and maintenance. (documents, manuals, vendors) to research and resolve problems and answer inquiries. (Required) Skill in listening actively and perceptively. Strong diagnostic skills to grasp issues related to complex problem solving. Demonstrated skill in negotiation and conflict resolution. (Required) Ability to learn, apply and disseminate a wide range of policy rules, regulations and procedures. (Required) Working knowledge of BruinBill, Billing and Account Receivable (BAR), CASHNet Cashiering and eMarket, BruinBuy, Campus Data Warehouse (CDW) and Financial System (FS) on-line procedures and services. (Preferred) Education, Licenses, Certifications & Personal Affiliations High School Diploma or equivalent combination of education and experience (Required) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Schedule Monday - Friday, 7:00 a.m. to 4:00 p.m. Union/Policy Covered CX-Clerical & Allied Services To apply, please visit: https://jobs.ucla.edu/careers-home/jobs/4892 Application Deadline: 8:50 p.m. on Copyright 2024 Jobelephant.com Inc. All rights reserved. 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