QUALITY ASSURANCE
What We Do
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
What You'll Do
The Online Platform Identity team is looking for a QA Analyst, who will be a single-threaded Quality owner for projects, features, and existing functionality. In this role, you will work closely with our Engineering and Production teams to drive long-term validation processes for critical Epic initiatives. This role is with the Online Platform team, you will contribute to the majority of Epic’s initiatives ensuring product quality and impact on the existing systems.
In this role, you will
Work with product owners, developers, and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features/releases
Coordinate test efforts between geographically distributed teams, vendors, and agencies to deliver the highest quality product
Build test strategies and test plans to cover multiple features in a dynamic and fast-paced environment
Understand and factor planning around functional, qualitative, and performance testing efforts
Use a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze the quality of said product
Analyze and troubleshoot reported defects and internal issues to be a single-threaded owner responsible for the quality lifecycle of features within your product space
Track and Report on quality data, and utilize that data to drive conversations around product quality and the development of health.
Ensure compliance within ownership areas
What we're looking for
Experience in validating software in a fast-paced environment
Solid understanding of testing methodologies utilized with iterative development
Experience in functional and usability testing utilizing cross-platform or cross-browser testing
Experience with mobile testing
Detailed-oriented with the ability to self-prioritize requests
Strong analytical and problem-solving skills
Willingness to challenge the established approaches and methodologies
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
